Job Description
Provide exceptional customer service to help people live healthier lives by treating our customers and employees in a fair and ethical manner, ensuring a safe, clean, inclusive environment, being a responsible member of the community, and offering the right products, services, and care at the right time with fair and accurate pricing. Deliver direct patient intervention through health and wellness services and experiences that are permissible by state and federal law. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Support company health and wellness initiatives
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies regarding the same
- Maintain current national and/or state registration, certification, or license as required
- Assist the pharmacist with all responsibilities except those requiring the pharmacist’s professional judgement
- Provide a stellar customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing
- Support the coaching and training of clerks and/or technicians
- Compound medications according to state and other regulations
- Perform post‑fill audits to verify prescription information matches computer records
- Support non‑dispensing services through various platforms, resources, and applications
- Complete all aspects of CLIA‑waived screenings consistent with state and federal law and company policies
- Provide additional health and wellness services allowed by state and regulatory bodies
- Comply with and reinforce sanitation and safety regulations, guidelines, procedures, and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify management
- Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft, or fraud
- Must be able to perform the essential job functions with or without reasonable accommodation
Minimum Qualifications
- High School Diploma or GED
- Must be 18 years of age
- Ability to handle highly confidential information
- Completion of national registration, certification, or licensure
Desired Qualifications
- Any previous comparable experience
- Any equivalent experience as a pharmacy technician
Benefits
The Kroger Family of Companies offers comprehensive benefits to support associate well‑being, including physical, emotional, and financial support.
- Healthcare coverage: medical, dental, vision, and prescription through company plans or collective bargaining agreements
- Flexible scheduling for full‑time and part‑time roles with paid time off, including holiday and sick leave based on eligibility and length of service
- Emotional and financial support via Employee Assistance Program counseling and free financial tools and coaching with Goldman Sachs Ayco
- Associate discounts on purchases, including food, travel, and technology
- Tuition reimbursement up to $21,000 throughout your career via the Continuing Education program
- Internal training and development programs and diverse career pathways for growth
- 401(k) retirement plan (subject to eligibility)
- Group term life insurance
- Annual bonus based on company performance