Certified Pharmacy Technician

Walgreens; Brooklyn Park (MN); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens is expanding its pharmacy micro-fulfillment operations, using robotic technology to dispense and ship prescriptions from central facilities to Walgreens stores. The role involves data entry for patient registrations, ordering prescriptions, and supporting pharmacists across locations.

Responsibilities include handling HIPAA-compliant prescription requests, operating automated machinery, counting and labeling medications, and aiding with inventory and shipping workflows.

Qualifications

• High School Diploma or GED required.
• Must obtain and maintain State Board of Pharmacy registration.
• PTCB certification or equivalent.
• Fluent reading, writing and speaking English.
• Basic PC skills (start/shut down, mouse, print, save).
• Basic browser/online forms and search skills.
• Intermediate keyboarding (min. 25 WPM).
• Capable of lifting up to 50 pounds and performing physical tasks.
• Willing to work a flexible shift and be 18+ years old.

Responsibilities

• Enter new patient registrations per Walgreens procedures.
• Process prescription requests following HIPAA guidelines.
• Troubleshoot missing information and correct data entry errors.
• Run automated machinery, sort medications, manage inventory transitions.
• Count, fill, label, pack and ship prescriptions; maintain clean work area.
• Resolve third-party rejects; assist pharmacists and communicate issues to senior staff.

Skills

Fluent English

Flexible shift

Lift up to 50 lbs

Customer service

Education

High School Diploma or GED

State Board of Pharmacy registration

PTCB certification

Job description

Job Summary

Our pharmacy micro-fulfillment centers are the pharmacies of the future! What is pharmacy micro-fulfillment? It's a pharmacy network of facilities that dispenses and ships a variety of prescriptions to Walgreens retail stores. We’re using innovative, robotic technology in a central pharmacy environment. Together, we’re making lives healthier and simpler by reaching thousands of patients with life-saving medications each day.

Job Responsibilities

• Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
• Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
• Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
• Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
• Provides assistance to Pharmacists, both those in the facility and those at other locations.Identifies and communicates issues to senior level staff as appropriate.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• High School Diploma or GED.
• Must obtain and maintain registration with the applicable State Board of Pharmacy in good standing.
• PTCB or Except certification.
• Must be fluent in reading, writing, and speaking English.
• Basic level PC skills (for example start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents or access information on line).
• Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back or forward or stop buttons, and filling out forms online.
• Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
• Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
• Willing and able to carry up to 50 pounds with or without reasonable accommodation.
• Willing and able to work a flexible shift.
• 18 years of age or older.

Preferred Qualifications

• At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
• Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
• Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).

We will consider employment of qualified applicants with arrest and conviction records.

#VHDEI

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

Salary Range

$17.5 - $23.35 / Hourly