Certified Pharmacy Tech II: Patient Care & Ops

Hannaford; Dover (NH); On-site; USD 27,000 - 37,000; Full time

Job summary

Hannaford Pharmacy in Dover, NH is seeking a pharmacy assistant to support pharmacists in daily operations, dispensing prescriptions, labeling, and handling insurance claims. The role emphasizes accuracy, customer service, and teamwork in a busy retail setting.

Responsibilities include greeting customers, assisting with OTC items, maintaining inventory, and complying with state/regulatory requirements. Availability includes nights, weekends, and holidays as needed to support store needs.

Qualifications

• High school graduate or equivalent required.
• Successful completion of criminal background check and drug testing as required.
• Maintain current PTCB certification and state license as required.
• Excellent communication and customer service skills.
• Strong data entry and basic math skills.
• Effective time management and ability to multi-task.
• Demonstrated integrity and confidentiality.
• Willingness to learn all aspects of pharmacy operations including scheduling and MPP duties.

Responsibilities

• Greet customers and provide prompt service and assistance.
• Assist pharmacists with prescriptions by counting, labeling, and pricing.
• Ensure customers receive all prescribed medications.
• File written prescription forms after dispensing.
• Prepare and complete manual insurance claim forms as needed.
• Maintain organized filing systems and compliance with policies and state law.
• Maintain confidentiality of customer and company information.
• Restock and inventory control for pharmacy supplies.
• Adhere to safety standards and company policies.

Skills

Customer service

Communication

Data entry

Time management

Teamwork

Problem solving

Education

High school diploma or equivalent

PTCB certification

State pharmacy license

Job description

Hannaford Pharmacy in Dover, NH is seeking a pharmacy assistant to support pharmacists in daily operations, dispensing prescriptions, labeling, and handling insurance claims. The role emphasizes accuracy, customer service, and teamwork in a busy retail setting.

Responsibilities include greeting customers, assisting with OTC items, maintaining inventory, and complying with state/regulatory requirements. Availability includes nights, weekends, and holidays as needed to support store needs.