Certified Pharmacy Tech: Flexible Schedule, Impactful Work

Amazon; Arizona; On-site; USD 33,000 - 37,000; Full time

Job summary

PillPack, LLC is seeking a Certified Pharmacy Technician in Arizona to handle prescriptions, fulfill refills, and support customers via phone and chat. The role emphasizes accuracy, compliance with pharmacy laws, and confidentiality in a fast-paced environment.

The position requires an active in-state license and national certification, with shifts potentially including weekends. Strong communication and multitasking skills are essential for delivering quality service to customers.

Qualifications

• Active in-state Certified Pharmacy Technician license
• National Pharmacy Technician Certification (PTCB or NHA)
• High school diploma or equivalent
• Experience multitasking with phone and computer

Responsibilities

• Maintain understanding of Amazon Pharmacy policies, procedures, products and services
• Interface with providers to obtain new prescriptions or refills and verify accuracy
• Learn and follow nationwide pharmacy laws and compliance guidance
• Maintain customer information confidentiality while working autonomously
• Assist customers via phone and/or chat and meet performance metrics
• Support Customer Care agents and escalate calls when needed
• Explain prescription status and upcoming shipments to customers
• Coordinate with billing for insurance claim issues when necessary

Skills

Pharmacy knowledge

Customer service

Multitasking

Phone support

Education

Pharmacy technician license

PTCB/NHA certification

Tools

Computer tools

Job description

PillPack, LLC is seeking a Certified Pharmacy Technician in Arizona to handle prescriptions, fulfill refills, and support customers via phone and chat. The role emphasizes accuracy, compliance with pharmacy laws, and confidentiality in a fast-paced environment.

The position requires an active in-state license and national certification, with shifts potentially including weekends. Strong communication and multitasking skills are essential for delivering quality service to customers.