Certified Peer Support Specialist I

RI International; Baton Rouge (LA); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Professional development

Job summary

Recovery Innovations in Baton Rouge, LA seeks a Warmline Peer Support Specialist I to provide recovery-oriented support over the phone and support to individuals in services. The role emphasizes peer-led engagement, teaching recovery skills, and advocating for participants' rights.

Responsibilities include documenting care in line with policies, coordinating with clinical teams, and maintaining confidentiality. The position may require travel as needed and adherence to program standards.

Qualifications

• Successful completion of Peer Employment Training thus obtaining Certification as a Peer Support Specialist required.
• High School Diploma or equivalent.
• Lived experience requiring mental health and/or substance use services.
• Basic computer skills; ability to teach recovery information and recovery tools; effective communication; pass de-escalation training.

Responsibilities

• Guest Care & Advocacy: Provides peer support to engage individuals in a recovery partnership and assists in identifying participant’s hopes and dreams and the solutions they are seeking.
• Compliance & Risk Management: Completes clinical documentation and stays current with regulations and policies.
• Cross Functional Collaboration: Coordinates with the clinical team to arrange services or resources to help individuals achieve their goals.
• Additional Duties: Performs other related duties as assigned.

Skills

Peer Employment Training

Lived experience

Basic computer skills

Teach recovery tools

Effective communication

De-escalation training

Education

High School Diploma or equivalent

Peer Employment Training Certification

Job description

Position: Peer Support Specialist I

Job Type: Full-Time / Non-Exempt

Shift Details:

Thursday, Friday, Saturday, and every other Wednesday 7:00 PM-7:30 AM. New employee orientation is three full days and does require attendance for all days. Training is Monday, Tuesday, and Wednesday onsite and full days' attendance is required.

Work Location:

Crisis - Bridge Center For Hope; Baton Rouge, LA

Salary/Hourly Wage:

$15.00/hour

Specialties / Licenses or Certifications:

Successful completion of Peer Employment Training thus obtaining Certification as a Peer Support Specialist required.

Summary of Job:

The Peer Support Specialist I provides support and recovery training to individuals receiving services. The Peer Support Specialist I also assists in implementing/creating a recovery environment and acts as an advocate for the needs and rights of every individual.

Essential Duties and Responsibilities:

• Guest Care & Advocacy:
  • Provides peer support to engage individuals in a recovery partnership and assists in identifying participant’s hopes and dreams and the solutions they are seeking.
  • Teaches recovery and life skills using recovery tools.
  • Models hope, personal responsibility and self-advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained.
  • Assists in developing natural supports and community living.
  • Cultivates connectedness in the person’s life (self, others, the environment, and to meaning and purpose).
• Compliance & Risk Management:
  • Completes clinical documentation as required.
  • Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies and procedures as they presently exist and as they change or are modified.
  • Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Cross Functional Collaboration:
  • Coordinates with the individual’s clinical team and other supports to arrange services or resources to help the individual achieve their goals.
• Additional Duties:
  • Performs other related duties as assigned.

Benefits and Wellness:

As an innovative leader in behavioral health care, we are committed to supporting our teams through a comprehensive benefits package. This includes competitive health, dental, and vision insurance, as well as access to mental health resources and wellness programs. We offer a strong retirement plan with company matching and generous paid time off to support work-life balance. In addition, we provide ongoing opportunities for professional development and training to help you advance in your career. We value the contributions of our team members and are dedicated to fostering a supportive, inclusive environment where you can thrive both personally and professionally.

Job Requirements:

• Education/Licenses:
  • Successful completion of Peer Employment Training thus obtaining Certification as a Peer Support Specialist required.
  • High School Diploma or equivalent.
• Experience:
  • Lived experience requiring mental health and/or substance use services.
• Skills:
  • Basic computer skills.
  • Ability to teach/train recovery information and recovery tools.
  • Effective communication skills.
  • Must be able to pass de-escalation training, as defined by state requirements.
• Driving Requirements:
  • If driving is required for this position, must meet all requirements outlined in Recovery Innovations driving policy.
  • If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.
• Miscellaneous Requirement(s):
  • Applicants must be at least 18 years old unless residing in a state where funder or government regulations set a different minimum age requirement.
  • Travel required based on business need.
  • Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
  • We are a Second-Chance Employer
    • Must be able to pass a seven-year background check.
    • Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
    • Must be able to obtain designated fingerprinting clearance in applicable states.
    • Must be able to pass education verification check.
    • Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

A Direct Service Competency Checklist must be completed as part of the new hire onboarding process.

Physical Demands:

May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds.

Work Environment:

May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused.

Warmline over-the-phone Peer Support Specialist will work in a remotely and not be in an office or behavioral health facility.

ADDENDUM – Arizona

Must be 21 years or older.

Required to attend court hearings when listed as a witness on a petition.

ADDENDUM – California

Must obtain Certified Medi-Cal Peer Support Specialist Certification (CMPSS) within thirty (30) days of hire.

Art-related experience is required to support the Art Works program, which incorporates creative expression as part of behavioral health services.

ADDENDUM – Louisiana

Must be 24 years or older.

ADDENDUM – North Carolina - Peer Navigator

Proof of valid and unrestricted Driver's License.

Proof of up to date vaccination records, must also include childhood vaccinations. If vaccination records are not accessible, must be willing to complete and provide proof prior to hire.

Must be able to clear the authorized driving component for Recovery Innovations and provide proof of own personal auto insurance with a minimum level of coverage: $100,000 in bodily injury -OR- $100,000 in property damage -OR- both ($100,000 in bodily injury AND $100,000 in property damage)

ADDENDUM – Washington

Additional specified state registration for Registered Agency Affiliated Counselor (AAC)

Equal Employment Opportunity Statement

Recovery Innovations is committed to providing equal employment opportunities to all individuals. Our hiring practices are based on merit, qualifications, and abilities. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We strive to create a workplace where every employee feels valued and respected.

Recovery Innovations is a second chance employer and we evaluate all qualified applicants fairly, including those with criminal histories, in accordance with legal and funder requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed above may vary depending on the nature of your employment with Recovery Innovations.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Recovery Innovations compensation decisions are dependent on the facts and circumstances of each case.