Certified Peer Support Specialist

Cambia Health Solutions; Bend (OR); Remote; USD 10,000 - 60,000; Full time

Job summary

Cambia Health Solutions seeks a Peer Support Specialist to drive positive behavioral health outcomes by assisting peers in managing their recovery journey. This remote role will involve supporting clients through various methods, including telephone outreach and personalized wellness planning, while leveraging personal lived experience to create empathetic connections.

Benefits

Medical, dental, and vision coverage

Annual employer contribution to health savings account

Generous paid time off and holidays

401(k) with a company match

Paid parental leave

Award-winning wellness programs

Employee Assistance Fund

Qualifications

• 3 years of experience providing Peer Support Services or equivalent combination of education and experience.
• Ability to work independently and prioritize tasks.
• Knowledge of recovery process and coping skills.

Responsibilities

• Initiate outbound calls or emails to members for Peer Support Services.
• Utilize Wellness Recovery Action Plan to assist members in their recovery plans.
• Refer members to licensed clinical staff as appropriate.

Skills

Communication

Customer service

Organization

Problem-solving

Education

High school diploma

Certified Peer Specialist

Tools

Microsoft Office

Job description

Work from home within Oregon, Washington, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia’s dedicated team of Peer Support Specialists are living our mission to make health care easier and lives better. As a member of the Behavioral Health team, our Peer Support Specialists performs a wide range of tasks to assist peers in regaining independence within the community and mastery over their own recovery process. Peer Support Specialists work with members to achieve their personal health and recovery outcomes by helping identify barriers and providing support and education.The Peer Support Specialist will function as a role model to peers, exhibiting competency in personal recovery and use of coping skills while effectively and appropriately using their lived experience. The Peer Support Specialist will also serve as an advocate, providing information and encouragement for members who are navigating their behavioral health recovery – all in service of creating a person-focused health care experience .

Are you passionate about making a difference in behavioral health? Ready to turn your personal journey into a meaningful career? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

H igh school diploma and be a Certified Peer Specialist in OR, WA, UT or ID

3 years of experience providing Peer Support Services in a professional setting or an equivalent combination of education and experience

Skills and Attributes:

Strong communication skills with the ability to effectively interact with a wide variety of individuals on highly sensitive topics.

Strong customer service skills including listening, patience, empathy and maintaining confidentiality.

General organization, data entry and administrative skills.

Proven ability to effectively handle multiple tasks and prioritize workload.

General computer skills (including use of Microsoft Office, Outlook, Internet search).

Ability to work a varied schedule such as early evening.

Knowledge of recovery process and the language of recovery.

Ability to work independently, to prioritize work, meet deadlines and achieve operational standards.

Ability to research and problem solve in a creative manner to reach a solution.

Ability to identify when it is appropriate to refer to others.

What You Will Do at Cambia:

Initiates outbound telephone calls or emails to members who have opted in to Peer Support Services.

Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist members in creating their own individual wellness and recovery plans.

Teach and role model the value of every individual’s recovery experience, model effective coping techniques and self-help strategies.

Makes referrals to licensed clinical staff as appropriate.

Works with a Care Manager or other internal team to assure that member needs are met through identification and referral to appropriate resources.

Utilizes the applicable care management platform to appropriately record and track member interactions.

The expected hiring range for a Peer Support Specialist is $25.50 - $36.70 an hour depending on skills, experience, education, and training; relevant licensure / certifications; and performance history. The bonus target for this position is 5%. The current full salary range for this role is $24.00 - $41.50 an hour.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email [e-mail] . Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy .

About the company

Cambia Health Solutions is a nonprofit health care company based in Portland, Oregon.

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