Certified Peer Specialist Navigator (CCBHC)

Highland Rivers Behavioral Health; Marietta (GA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health Insurance GA

Flexible Benefits

Employer 401k

Paid Time Off

Holidays

Personal Day

PSLF Qualification

Job summary

Highland Rivers Behavioral Health seeks empathetic staff to join its virtual telehealth hub, bringing lived experience to engage individuals and complement recovery services. You will help navigate the health system and connect clients to recovery supports.

In this role, you will provide outreach, offer information to overcome barriers to engagement, and coordinate with clinical staff to support individuals in recovery.

Responsibilities

• Staff peer warm line to provide engagement and supports for individuals who are in need of non-crisis recovery supports.
• Provide outreach services to individuals served.
• Provide reliable and relevant information to help individuals overcome barriers that may prevent engagement, retention, or re-engagement in treatment.
• Provides telephonic intervention to individuals experiencing distress utilizing relevant personal experience, trauma informed practices and person-centered methods
• Follows up with individuals and provides support as appropriate.
• Provides peers and their families with information on community and Agency resources.
• Demonstrates strong customer-service oriented behaviors. Treats everyone in a polite, professional manner. Handles concerns, problems and issues in a manner that is helpful and responsive.
• Coordinate with clinical staff as needed.
• Other duties as assigned.

Job description

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers Behavioral Health provides treatment and recovery services to individuals impacted by mental illness, substance use disorders and intellectual developmental disabilities.

JOB SUMMARY

Brings the "lived experience" to the virtual telehealth hub to increase individual engagement and complement the service array offered to the individuals. These staff also help individuals navigate the health system and link to recovery supports.

Are you ready to make a Difference?

DUTIES AND RESPONSIBILITIES

• Staff peer warm line to provide engagement and supports for individuals who are in need of non-crisis recovery supports.
• Provide outreach services to individuals served.
• Provide reliable and relevant information to help individuals overcome barriers that may prevent engagement, retention, or re-engagement in treatment.
• Provides telephonic intervention to individuals experiencing distress utilizing relevant personal experience, trauma informed practices and person-centered methods
• Follows up with individuals and provides support as appropriate.
• Provides peers and their families with information on community and Agency resources.
• Demonstrates strong customer-service oriented behaviors. Treats everyone in a polite, professional manner. Handles concerns, problems and issues in a manner that is helpful and responsive.
• Coordinate with clinical staff as needed.
• Other duties as assigned.

Benefits

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness