Certified Peer Specialist - Mobile Crisis

Child & Family Services, Inc.; Fall River (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Language Differential

Potential bonuses or incentives

Job summary

A community service organization is looking for a CBHC Certified Peer Specialist in Fall River. This full-time role requires using lived experience in mental health or substance abuse to support clients and families. Responsibilities include providing trauma-informed care, crisis intervention, and assisting with access to necessary resources. The ideal candidate should have strong advocacy and communication skills, with a focus on person-centered support. A diverse work environment is supported, with additional incentives based on language proficiency.

Qualifications

• Experience with mental health and/or substance abuse is preferred.
• Ability to engage with clients and families effectively.
• Strong interpersonal and communication skills.

Responsibilities

• Provide a safe and welcoming environment for clients.
• Assist clients in identifying their needs and navigating services.
• Utilize evidence-based interventions for client empowerment.
• Provide trauma-informed, recovery-oriented care.
• Facilitate CBHC’s family and peer support services by sharing lived experience, strengths, and hope through individual, family, or group services as appropriate.
• Provide clients and families with advocacy, coaching, training, support, and psychoeducation.
• Complete internal and external referrals with clients based on their individualized needs, including links to peer/parent support, self‑help groups, community resources, and pro‑social activities.
• Assist clients and families with navigating systems within schools & community as appropriate.
• Support transitions of care and engage in effective coordination of care across health and behavioral health services to facilitate wellness and recovery of the whole person, including outreach and engagement, and after‑care planning.
• Utilize evidence‑based interventions, including motivational interviewing skills, to empower clients and develop person‑centered service plans as appropriate.
• Provide crisis intervention and coordinate with emergency services as appropriate.
• Serve as a community educator by providing psychoeducation to relevant community providers.
• Maintain record‑keeping as required by CFS, funding sources, and accreditation authorities.
• Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities.
• Keep the Evolv Calendar up to date to support implementation of centralized scheduling.

Skills

trauma-informed care

advocacy

mentorship

crisis intervention

Job description

Summary

The CBHC Certified Peer Specialist uses their lived, personal experience with mental health and/or substance abuse to advocate, share resources, mentor, and set goals with clients. The purpose of this role is to assist with improving the overall functioning of the individual and/or family by addressing their emotional and behavioral needs. This individual provides access to same-day or next-day services. The CBHC Certified Peer Specialist provides consistent, high-quality care and support through an array of evidence-based, culturally competent, person and family-centered treatment.

Schedule

Monday - Friday / 11AM-7PM (Full-time 40 hours)

Child and Family Services Diversity & Equity

Child and Family Services recognizes the power in diversity and believes that equity is a human right.

Language Differential

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish, or ASL)

Compensation

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward, and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

• Provide a safe, welcoming, and clean environment for our clients and families.


• Provide trauma‑informed, recovery‑oriented, person‑centered care based on the unique needs of clients.


• Participate in our triage, screening & intake process with clients to ensure fidelity of same‑day access to services, including the completion of necessary documentation.


• Assist clients and families with exploring and identifying areas of need, including housing, insurance, food assistance, educational, career, and other case‑management related needs.


• Facilitate CBHC’s family and peer support services by sharing lived experience, strengths, and hope through individual, family, or group services as appropriate.


• Provide clients and families with advocacy, coaching, training, support, and psychoeducation.


• Complete internal and external referrals with clients based on their individualized needs, including links to peer/parent support, self‑help groups, community resources, and pro‑social activities.


• Assist clients and families with navigating systems within schools & community as appropriate.


• Support transitions of care and engage in effective coordination of care across health and behavioral health services to facilitate wellness and recovery of the whole person, including outreach and engagement, and after‑care planning.


• Utilize evidence‑based interventions, including motivational interviewing skills, to empower clients and develop person‑centered service plans as appropriate.


• Provide crisis intervention and coordinate with emergency services as appropriate.


• Serve as a community educator by providing psychoeducation to relevant community providers.


• Maintain record‑keeping as required by CFS, funding sources, and accreditation authorities.


• Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities.


• Keep the Evolv Calendar up to date to support implementation of centralized scheduling.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.