Certified Patient Care Assistant PCA Endoscopy

bannerhealth; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Banner Health's University Medical Center Phoenix is seeking a Certified Nursing Assistant for the Endoscopy-Hosp unit. The role focuses on providing routine patient care in preoperative and postoperative settings, with responsibilities spanning data collection, documentation, and patient comfort.

Day shift, full-time position with 40 hours/week. The department emphasizes patient safety and efficient care delivery, requiring BLS, CNA in state practice, and strong organizational and communication

Qualifications

• High school diploma/GED or equivalent.
• Current BLS certification is required; CNA in state of practice is required for new hires.
• Requires 1 year of medical clerical experience or equivalent; customer service experience preferred.
• Excellent organizational skills, as well as effective human relations and communication skills. Computer literacy is required.
• Depending on department assignment, ECG/EEG interpretation training or approved coursework may be required.

Responsibilities

• Assist patients with activities of daily living to promote comfort and mobility.
• Collect patient data, vital signs, input/output, and document in medical records.
• Communicate patient status and care plans to licensed professionals and care teams.
• Perform procedures and clerical tasks as directed, supporting unit operations and patient flow.
• Maintain supplies and equipment, manage charting, and support transport and turnover as needed.

Skills

Organizational skills

Human relations

Communication skills

Education

High school diploma/GED

Job description

Primary City/State:

Phoenix, Arizona

Department Name:

Endoscopy-Hosp

Work Shift:

Day

Job Category:

Clinical Care

Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members.

We are honored to have earned Great Place To Work® Certification™ for a third year in a row. This recognition reflects the dedication, expertise and compassion of our team members, who make Banner Health a great place to work.

Banner – University Medical Center is nationally recognized for providing exceptional patient care, teaching future health care professionals and conducting groundbreaking research.

The BUMCP Endoscopy unit is an outpatient and inpatient procedural department that cares for a diverse patient population ranging in age from 16 to Geriatric, with a variety of procedures being performed. This position cares for patients in the preoperative and postoperative settings, and recovers patients from GI/pulmonary endoscopy procedures.

SHIFT DETAILS

• Employment Type: Full-time
• Hours per Week: 40 | 4 x 10s
• Shift: 0600-1630 Monday - Friday (varied day of the week off)

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS

• Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.
• Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.
• Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
• Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.
• Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
• Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.
• Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.
• Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.
• This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
• Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.
• Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working for Banner Home Care AZ must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

• In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred.
• Additional related education and/or experience preferred.

DATE APPROVED 05/11/2025

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