Certified Ophthalmic Assistant - MASS EYE & EAR

Mass General Brigham; Stoneham (MA); On-site; USD 36,000 - 59,000; Full time

Job summary

Mass General Brigham's Massachusetts Eye and Ear Infirmary in Stoneham is seeking a Certified Ophthalmic Assistant for a full-time, Monday–Friday schedule, 8:30 a.m. to 5:00 p.m., with no weekends.

The role involves clinical and technical support across COS and Retina services, working with a multidisciplinary team to ensure high-quality outpatient eye care. Requires a High School Diploma or equivalent, COA certification, and at least one year of ophthalmic assistant experience.

Qualifications

• High School Diploma or Equivalent required.
• Certified Ophthalmic Assistant (COA) required or equivalent credential.
• At least one year of Ophthalmic Assistant experience in a supervised clinical setting.
• Knowledge of ophthalmic terminology, procedures, and diagnostic testing.
• Proficiency with EHR and MS Office applications.

Responsibilities

• Provide clinical and technical support for outpatient eye care.
• Perform ophthalmic procedures and prepare patients for examinations.
• Collaborate with care team to support efficient, patient-centered clinic operations.

Skills

Ophthalmic terminology

Interpersonal skills

Patient service

Communication

Organization

Teamwork

Attention to detail

EHR proficiency

Microsoft Office

Education

High School Diploma or Equivalent

Certified Ophthalmic Assistant (COA)

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Join our ophthalmology team in Stoneham, conveniently located on Main Street (Route 28) just off Route 95 with free on-site parking. This location includes both Comprehensive Ophthalmology (COS) and Retina services, offering opportunities to gain experience across multiple specialties while working alongside a collaborative team of providers and clinical professionals dedicated to exceptional patient care.

This full-time position offers a consistent Monday–Friday schedule, 8:30 a.m. to 5:00 p.m., with no weekends.

Whether you're an experienced Certified Ophthalmic Assistant or looking to continue growing your career, Stoneham provides opportunities to expand your clinical knowledge, work with advanced ophthalmic technology, and collaborate with an experienced multidisciplinary team.

Under the direction of the Chief Ophthalmic Technician and Service/Site Manager, the Certified Ophthalmic Assistant provides clinical and technical support to facilitate the delivery of high-quality outpatient eye care. This role performs a variety of ophthalmic procedures, prepares patients for examination, and partners with the care team to support an efficient, patient-centered clinic experience.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)

Experience

At least one year of experience as an Ophthalmic Assistant in a supervised clinical setting required.

Knowledge, Skills And Abilities

• Knowledge of ophthalmic terminology, clinical procedures, and diagnostic testing.
• Strong interpersonal and patient service skills with the ability to communicate effectively with patients, families, and members of the care team.
• Ability to provide compassionate, patient-centered care while supporting efficient clinic operations.
• Strong organizational skills with the ability to prioritize work in a fast-paced environment.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Sound judgment, attention to detail, and problem-solving skills.
• Proficiency with electronic health records and standard computer applications, including Microsoft Office.

Additional Job Details (if Applicable)

Remote Type

Onsite

Work Location

1 Montvale Avenue

Pay Range

$28.40 - $42.83/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.