Description
CHARACTERISTICS OF THE WORK
- Under general supervision, performs clerical and patient care work for Family Health Centers (FHC).
- Responds to patient inquiries and schedules appointments for patients in person and via telephone.
- Assists providers with administrative and clinical duties.
- Receives, registers, and directs patients to proper areas for examinations.
- Prepares medical charts for new patients, records medical history, assesses and documents chief complaints, and checks and records vital signs, height, and weight.
- Makes appropriate entries on patients’ charts in electronic health record (EHR) system.
- Obtains specimens, performs and documents basic laboratory tests, and prepares specimens for transport to appropriate laboratory.
- Provides appropriate patient care based on age‑appropriate growth and development principles.
- Cleans, stocks, and orders supplies for exam rooms.
- Travels between FHC clinics and satellite offices as needed.
- Adheres to standard precautions.
- Performs related work as required.
MINIMUM REQUIREMENTS
- High school graduation or its equivalent.
- Certified Nursing Assistant certification.
- An equivalent combination of training and experience may be substituted as determined applicable by Civil Service.
Physical Requirements And Working Conditions
- Moves and/or lifts more than 100 lbs. when positioning patients or when assisting them on and off the examination tables.
- Must wear personal protective equipment (PPE), as mandated by OSHA and/or FHC.
- Responds to patient and FHC’s needs via the telephone, internet, fax, computer software and in person.
- Identifies medical record documentation, requests and/or releases.
Special Requirements
- Must obtain CPR certification by the end of the probationary period and maintain certification throughout employment with FHC.
- Must provide own transportation to work at other FHC locations as needed.
- Must be available to work a varied schedule.
- Must be vaccinated for Hepatitis B, have provided evidence of immunization, or have signed a declination form within 10 days of initial assignment.
Supplemental Information
An Equal Opportunity Employer
Test Weights
Training & Experience: 100%
Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience, as listed on your application and/or resume, as submitted here. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates, including the month and year (i.e., 02/2022 to 08/2025) of employment, as well as the number of hours worked per week.
FHC - Portland
2215 Portland Avenue
Louisville KY 40212
(502) 774-8631
Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00am - noon
Sunday: Closed
FHC - East Broadway
834 East Broadway
Louisville KY 40204
Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00 - 12:00pm
Sunday: Closed
FHC - Phoenix (Healthcare for the Homeless)
712 E Muhammad Ali Blvd
Louisville KY 40202
Monday - Friday: 7:30am - 4:00pm
Saturday - Sunday: Closed
FHC - Iroquois
4100 Taylor Blvd
Louisville KY 40215
Monday: 8:00am - 4:30pm
Tuesday: 8:00am - 8:30pm
Wednesday - Friday: 8:0am - 4:30pm
Saturday - Sunday: Closed
FHC - Fairdale
1000 Neighborhood Place
Fairdale KY 40118
Monday - Friday: 8:00am - 4:30pm
Thursdays: 8:00am - 8:30pm
Saturday - Sunday: Closed
FHC - Southwest
9702 Stonestreet Road, Suite 220
Louisville KY 40272
Monday - Wednesday: 8:00am - 4:30pm
Thursday: 8:00am - 8:00pm
Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
FHC - Americana
4805 Southside Drive
Louisville KY 40214
Monday - Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
Benefits
- Medical
- Dental
- Vision
- Group Term Life
- Supplemental Life
- Accidental Death & Dismemberment
- Sick Leave
- Vacation
- Holiday Pay
- Bereavement Leave
- Kentucky Retirement Systems
- 457 Deferred Comp
- Tuition Assistance
01 – Do you have a Certified Nursing Assistant (CNA) certification?
02 – Are you willing to work a varied schedule?
03 – This job requires moving and/or lifting more than 100 lbs when positioning patients, moving supplies, or assisting patients on and off the examination table. If hired, would you perform this task?
04 – This job MAY require you to work at more than one of FHC's clinics, including during the same day. There are clinics at Portland, East Broadway, Fairdale, Iroquois, Phoenix (E. Muhammad Ali Blvd), Southwest Medical Center and Americana (Southside Drive). Transportation is not provided by FHC. Are you willing and able to work at FHC's multiple clinics?
05 – List any experience you may have working as a certified nursing assistant or medical assistant. Include the position(s) in which you obtained your experience and the length of your experience.
06 – How did you hear about this position at Family Health Centers? If you heard about this position from an FHC employee, please list the name of the employee here.