Certified Nursing Assistant (CNA)/Medical Assistant

NORTH PINELLAS CHILDREN'S MEDICAL CENTER, INC; Palm Harbor (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) with profit sharing

Paid time off

Job summary

Children’s Medical Center in Palm Harbor, FL is seeking a full-time Medical Assistant to support clinical and administrative teams in a fast-paced pediatric setting. Evening and weekend shifts rotate.

The role includes triaging patients, documenting vitals, assisting with procedures, coordinating referrals, and maintaining patient confidentiality while delivering excellent customer service.

Qualifications

• Education: Minimum high school diploma or equivalent.
• Certification: CMA or CNA (or both).
• Experience: 1–2 years in medical field preferred.

Responsibilities

• Greets patients and families; escorts to exam room.
• Prepares patient for examination and documents vital signs.
• Updates medications, allergies, and chief complaint; reconciles meds.
• Assists with procedures: labs, venipuncture, immunizations, screens.
• Coordinates referrals and follow-ups for diagnostic testing.

Skills

Customer service

Verbal communication

Teamwork

Education

High school diploma

Certified Medical Assistant (CMA)

Certified Nursing Assistant (CNA)

Tools

Computer skills

Keyboarding

Job description

Children’s Medical Center is a fast-paced general pediatric practice proudly serving our community for over 30 years, with four convenient locations. We offer a comprehensive benefits package including paid time off, health, dental, vision, life insurance, short- and long-term disability, and a 401(k) with profit sharing after one year. We are committed to growth and offer advancement opportunities within the organization.

We are seeking a full-time Medical Assistant to join our Patient-Centered Medical Home team. This role provides clinical and administrative support to providers, patients, and care team members to ensure efficient workflow and high-quality patient care. Evening and weekend shifts are required on a rotating basis.

Specific Duties And Responsibilities

• Ensures patient documentation for visits is scanned and assembled in the chart for the physician's review.
• Greets and escorts the patient and family to examine the room.
• Prepares patient for examination.
• Obtains and documents vital signs.
• Updates chief complaint/reason for the visit.
• Updates and reconciles medications for the provider's review.
• Update allergies.
• Updates preferred pharmacy.
• Updates any missing preventative and/or chronic care services.
• Performs standing orders based on provider-developed protocols.
• Administers and reviews screening tests.
• Huddles with a physician.
• Performs and documents and/or assists provider with procedures, e.g., labs, venipuncture, immunizations, vision and hearing screening, pulse ox, nebulizer treatments, ear piercing, circumcisions, and catheterizations.
• Initiates school and sports physical forms presented by the patient for completion.
• Follows up on no-show appointments.
• Provides patient/family with education regarding diagnosis, well-visit guidance, medications, tests, and procedures.
• Escorts patient and family to and huddles with Referral Coordinator and/or Care Coordinator for further coordination of care and outside referrals for diagnostic testing or consultation.
• Adheres to safety, infection control, environmental, and patient confidentiality policies.
• Performs other duties as assigned.

Communication/Presentation/Team Skills Required

• Exemplifies excellent customer service, verbal communication skills, and conflict resolution with patients/parents/guardians, visitors, and other employees; shows courtesy, friendliness, helpfulness, and respect.
• Strong detail and organization skills.
• Consistently demonstrates respect for the capabilities, different cultures, and/or personalities of internal and external customers.
• Works well independently.
• Relates well and works collaboratively as a team member with all levels of staff in a professional manner.
• Attends daily huddles, weekly and monthly staff meetings.
• Consistently alters plans/routines when the situation requires and continues to perform without projecting stress/frustration that would adversely affect the work environment.
• Maintains and ensures patient privacy and confidentiality.
• Takes the initiative to proactively assist other team members without direct supervision and to resolve problems.
• Maintains open and effective communication with providers and employees to ensure quality patient care.
• Strong phone, spelling, and grammar, computer, and keyboarding skills.
• Maintains a professional appearance, follows dress and uniform policy, and maintains neat work habits.
• Participates in ongoing skills development.

Qualifications

• Education: Minimum high school diploma or equivalent.
• Certification: Certified/Registered Medical Assistant/Certified Nursing Assistant (CNA)
• Experience: 1-2 years of experience in the medical field preferred

Compensation is competitive and based on experience, qualifications, and other factors.

We are an Equal Opportunity Employer / Drug-Free Workplace.