Certified Nursing Assistant 3

Mercy Health Corporation

Rockford (IL)

On-site

USD 26,000 - 37,000

Full time

4 days ago

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Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Job summary

Mercyhealth is seeking a dedicated CNA supervisor to mentor the CNA team, monitor assignments, and coordinate orientation under the department educator. You will ensure quality care and support unit operations through effective communications with nursing leadership.

Responsibilities include coaching during 90-day and annual evaluations, documentation, and participation in performance improvement initiatives, while handling routine duties as staffing requires.

Qualifications

Completion of a CNA program.
CNA requirements met.
Minimum 1 year CNA or other healthcare experience.

Responsibilities

Oversees the new CNA and pool CNA team serving as a mentor to new hires and a resource to all CNA staff.
Observes and monitors CNA patient assignment, providing input to Charge Nurse regarding assignments.
Oversees CNA orientation under the direction of the department educator, completing an orientation and competency check on new hire CNAs upon the completion of the orientation period.
Educates all newly hired CNA staff regarding departmental procedures, safety and health issues, and other information. Coaches for improvement and educates staff for results.
Ensures quality of services of CNA to patient and family, while working with support services to ensure quality of services on the unit--e.g., admissions, activities.
Brings concerns and-or new ideas forward to the unit manager to improve care on the unit, reporting staff behavioral concerns to management immediately.
Provides constructive feedback and input to CNA staff during their 90 day and annual evaluations.
Completes documentation as appropriate for any care provided--food consumption, bowel movements, movement, and other documentation as assigned
Identifies and follows through with patients who have special needs or requests.
Attends meetings for patient satisfaction--new products, processes, ideas, etc
Serves as liaison to nursing management and the new CNA partner.
Assist nursing and support service leadership in identifying process improvement opportunities as directed by leadership.
Processes patient charges and orders supplies as needed. Processes order requests in an accurate and timely manner.
Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.
Participates in department or unit performance improvement activities
Shows as a role model in Critical Moments of Service standards.
Completes occurrence reports for any qualifying events.
Maintains current bulletin boards, postings, notifications
Works as CNA as staffing requires
Special projects and other duties as assigned

Skills

Problem Solving

Technical Skills

Interpersonal Skills

Motivation

Professionalism

Safety & Security

Adaptability

Attendance & Punctuality

Dependability

Education

CNA program completion

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

CNA Advanced is required to meet unit competency and orientation requirements as defined for CNA role, additionally demonstrating competency in:
Oversees the new CNA and pool CNA team serving as a mentor to new hires and a resource to all CNA staff.
Observes and monitors CNA patient assignment, providing input to Charge Nurse regarding assignments.
Oversees CNA orientation under the direction of the department educator, completing an orientation and competency check on new hire CNAs upon the completion of the orientation period.
Educates all newly hired CNA staff regarding departmental procedures, safety and health issues, and other information. Coaches for improvement and educates staff for results.
Ensures quality of services of CNA to patient and family, while working with support services to ensure quality of services on the unit--e.g., admissions, activities
Brings concerns and-or new ideas forward to the unit manager to improve care on the unit, reporting staff behavioral concerns to management immediately.
Provides constructive feedback and input to CNA staff during their 90 day and annual evaluations.
Completes documentation as appropriate for any care provided--food consumption, bowel movements, movement, and other documentation as assigned
Identifies and follows through with patients who have special needs or requests.
Attends meetings for patient satisfaction--new products, processes, ideas, etc
Serves as liaison to nursing management and the new CNA partner.
Assist nursing and support service leadership in identifying process improvement opportunities as directed by leadership.
Processes patient charges and orders supplies as needed. Processes order requests in an accurate and timely manner.
Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.
Participates in department or unit performance improvement activities
Serves as a role model in Critical Moments of Service standards.
Completes occurrence reports for any qualifying events.
Maintains current bulletin boards, postings, notifications
Works as CNA as staffing requires
Special projects and other duties as assigned

EDUCATION AND/OR EXPERIENCE

Completion of a CNA program.

CNA requirements met.

Previous healthcare CNA experience required minimum of 1 year CNA or other healthcare experience.

CERTIFICATION/LICENSURE

Current CNA certificate in applicable state.

Approved CPR or BLS certification within 90 days.

OTHER SKILLS AND ABILITIES

Problem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities.

Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment.

Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

LEVEL OF SUPERVISION

N/A

SUPERVISES

Responsibilities include interviewing, and training CNAs; planning, assigning, and directing work.

PAY RANGE:

$18.65 - $27.04

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including: