Certified Medical Records Technician

guardianpharmacy; Knoxville (TN); Sur place; USD 22 000 - 33 000; Plein temps

Avantages offerts par ce poste

Sign-on Bonus

Résumé du poste

East Tennessee Pharmacy Services, a Guardian family pharmacy, is hiring a Pharmacy Technician in Knoxville, TN. The role supports facilities with medication records, eMar navigation, and profile management, with regular collaboration between operations, facilities, and pharmacists.

Schedule is Monday through Friday, 8 am to 5 pm, with no weekends or holidays. PTCB certification and TN license are required; a $2,500 sign-on bonus is eligible after 12 months of service.

Qualifications

• 1+ years of related experience; advanced computer skills required.
• Pharmacy technician license/certification; TN license.
• PTCB certification preferred.

Responsabilités

• Establish and maintain facility profiles in QS1; liaison with facilities.
• Develop and maintain relationships with facility staff for timely resolution.
• Create Standing Orders or MAR print options; QS1 customization.
• Navigate eMar platforms to troubleshoot and resolve issues.
• Maintain continuous prescriptions with prescribers and facilities.
• Update monthly MARs and Physician Orders (POs).
• Coordinate delivery schedules for monthly records with facilities.
• Generate and schedule custom monthly reports; ensure active drug profiles.
• Review facility profiles monthly and update as needed.
• Maintain supplies inventory; assist pharmacists and enter/profiliate prescriptions.

Connaissances

1+ years experience

Advanced computer skills

Pharmacy operations system experience

Independent work

Attention to detail

Team oriented

Formation

High School Diploma or GED

Pharmacy Technician license/certification/registration

National Certification (PTCB) preferred

Outils

QS1 system

eMar platforms

Description du poste

Knoxville, Tennessee, United States of America Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

East Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Knoxville, Tennessee .

Why East Tennessee Pharmacy Services ?

We're reimagining medication management and transforming care.

Who We Are and What We're About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

$2500 Sign-on Bonus eligibility for all new hires with Framework LTC experience!!! (Paid out after 12 months of completed service)

Scheduling Requirements: Monday-Friday 8am-5pm no weekends or holidays

PTCB Required & TN Pharmacy Technician License

Work as a liaison between operations and clients regarding medication record-keeping and any related issues. Maintain all medication-related records for all facilities. Forward any service issues to Marketing for attention.

Attributes Required

• Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
• Relational - ability to build relationships with business unit management and become "trusted advisor"
• Strategy and Planning - ability to think ahead, plan and manage time efficiently
• Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented - ability to work effectively and collaboratively with all team members

Essential job functions (include the following)

• Establish and maintain facility profiles as needed and create new admit profiles as needed in QS1 system. Communicate with facilities as needed to obtain adequate information for resident/facility profiles.
• Develop and maintain contact relationships with facility staff and ensure service problems are routed to marketing and operations for timely resolution.
• Create and implement custom Standing Orders or Medication Administration Records (MAR's) print options as requested. Implement custom options within QS1 as requested.
• Understand eMar procedures and able to navigate each eMar platform, in order to trouble shoot and resolve problems with customers.
• Work with prescribers and facility staff to maintain continuous, active prescriptions for residents.
• Update monthly Medication Administration Records and Physician Orders (PO's) for facilities.
• Communicate with facilities regarding problems with prescription drug interactions and resident profiles via telephone/fax. Maintain notes on resident profiles regarding problem resolution. Communicate prescription questions/issues with physicians/medical office staff as needed.
• Establish and maintain delivery schedule for monthly records with facilities and courier function. Print monthly records and route to courier function as needed for timely delivery.
• Generate custom reports for facilities as requested. Maintain schedule for custom monthly reports, ensuring reports are provided in a timely and accurate manner. Coordinate with data entry function to ensure drug profiles are active.
• Perform monthly review of facility profiles and update as needed.
• Maintain appropriate level of supplies inventory by reporting ordering needs to the Inventory Department
• Assist Pharmacists with prescriptions, problem resolution or any other task as directed
• Entering and profiling prescriptions into various systems
• Other essential functions and duties may be assigned as needed

Education and/or Certifications

• High School Diploma or GED required
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications

• 1+ years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracyAbility to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate
• Working knowledge of State Assisted Living regulations and fac