Certified Medical Assistant - Whiteside, Full Time

Mercy; Springfield (MO); On-site; USD 32,000 - 44,000; Full time

Job summary

Mercy is seeking a Medical Assistant to support physicians and clinic staff in an outpatient setting. The role emphasizes compassionate patient care, adherence to clinical standards, and proficient use of electronic health record systems.

A valid MA certificate and BLS certification are required, with opportunities for growth within Mercy’s care teams. Candidates should demonstrate strong communication, multitasking ability, and a commitment to patient-centered care in a dynamic clinical

Qualifications

• High school diploma or equivalent required.
• New hire must attend MA Clinic Academy training.
• Currently moving MA to Certified Advanced Medical Assistant must complete MA competencies.
• Must actively maintain MA certification.
• BLS (Basic Life Support) required.

Responsibilities

• Assists the physician and office staff with patient care activities per established nursing standards.
• Delivers care consistent with Mercy Philosophy and professional ethics.
• Communicates with patients, families, visitors, and coworkers in a caring, professional manner.
• Performs duties with flexibility and willingness to accommodate reasonable accommodations.

Skills

Strong communication

Interpersonal skills

EHR proficiency

Clinical documentation

Multitasking

Adaptability

Outpatient procedures knowledge

Patient-centered care

Population diversity awareness

Education

High school diploma or equivalent

MA Clinic Academy training

MA certification maintenance

Tools

BLS

Job description

Find your calling at Mercy!

Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional
approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements.

Position Details:

Minimum Qualifications:

Education:

High school diploma or equivalent.

New hire must attend MA Clinic Academy training.

Current Medical Assistants who are moving to Certified Advanced Medical Assistant title on the career ladder must complete MA competencies.

Certification:

• Must actively maintain MA certification.
• BLS (Basic Life Support)

Preferred Requirements:

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

Skills, Knowledge, Abilities:

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.