Certified Medical Assistant - Richardson Orthopedics

Methodist-Health-System; Richardson (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Matched retirement plan

Employee wellness program

Job summary

Methodist Health System is seeking a Medical Assistant Patient Representative to support the patient experience and align with the system’s vision and mission. You will perform medical assisting tasks, document patient information, and assist physicians in providing care according to clinic policies.

The role requires a medical assisting credential, BLS, and excellent communication skills, with a preference for 2+ years of experience in a clinical setting.

Qualifications

• Bachelor’s degree in HR or related field and graduation from an accredited medical assistant program.
• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.
• Two or more years of professional medical assisting in a practice setting preferred.
• Strong proficiency using Microsoft Office products.

Responsibilities

• Communicate clearly and openly.
• Build relationships to promote a collaborative environment.
• Be accountable for your performance.
• Always look for ways to improve the patient experience.
• Take initiative for your professional growth.
• Be engaged and eager to build a winning team.
• Maintains strict patient confidentiality and discretion when discussing patient information.
• Assist physicians in providing nursing care to patients per clinic policies and procedures.
• Takes patient history and vitals.
• Perform general nursing duties within licensure and state guidelines; comply with OSHA and infection control procedures.
• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module.
• Unpack and maintain medical supplies and vaccines; keep supply closet organized.
• Monthly check for expired medication and proper disposal.
• Prepare FMLA forms and various physician review documents.

Skills

Strong communication

Team collaboration

Customer service

Education

Bachelor’s degree in HR or related field

Accredited medical assistant program graduate

National/Registered Medical Assistant Certification

Basic Life Support Certification (BLS)

Tools

Microsoft Office

Job description

Hours of Work :Days Of Week :Work Shift :Job Description :Your Job:The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.Your Job Requirements:• Bachelor’s degree in Human Resources, Business Administration or related field• Graduation from an accredited program for medical assistants.• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date• Valid Basic Life Support Certification• 2 or more years of professional medical assisting in a practice setting preferred.• Strong proficiency using Microsoft Office products• Strong oral and written communication skills• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environmentYour Job Responsibilities:• Communicate clearly and openly• Build relationships to promote a collaborative environment• Be accountable for your performance• Always look for ways to improve the patient experience• Take initiative for your professional growth• Be engaged and eager to build a winning team• Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.• May perform intramuscular, intradermal of subcutaneous injections. With complete documentation.• Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.• Takes patient history and vitals.• Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions• Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave.• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.• On a monthly bases check for expired medication. Keeping appropriate documentation and disposal.• Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certsMethodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:Newsweek’s America’s Most Admired Workplaces 2026Glassdoor’s Best-Led Companies 2025Fortune’s Best Workplaces in Health Care 2025Great Place to Work Certified 2026-2026Glassdoor’s Best Places to Work 2025TIME’s Best Companies for Future Leaders 2025Military Friendly – Gold Employer 2025Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025Becker’s Healthcare Top Places to Work in Healthcare 2025Newsweek’s Greatest Workplaces 2025