Overview
Employer Industry: Healthcare Services
Why consider this job opportunity
- Salary up to $17.00 per hour
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (PTO) and holidays
- Career development opportunities available
- Remote work opportunity from the comfort of your home
Responsibilities
- Receive and respond to prescription refill requests through various communication channels, including phone, email, and fax
- Verify the validity and accuracy of prescription refill requests, ensuring compliance with regulatory guidelines
- Prepare and dispense prescription refills accurately, following established organizational protocols
- Provide exceptional customer service when interacting with internal and external stakeholders
- Compile and analyze data to track key performance indicators related to prescription refill processing
Qualifications
- High school graduate or GED equivalent
- Certified as a Medical Assistant by the American Association of Medical Assistants or as a Registered Medical Assistant by the American Medical Technologists
- At least 1 year of experience working as a Medical Assistant in a clinical or medical office environment
- Knowledge of medical terminology and medications
- Strong computer experience, including working in Electronic Medical Records or Electronic Health Records
Preferred Qualifications
- Experience with Microsoft Outlook (email) and Word
- Excellent oral and written communication skills
- Demonstration of caring and compassion in customer interactions
- Ability to adhere to daily schedules and duties
- Reliable internet connection (Satellite and 5G connections are not acceptable)
#HealthcareServices #RemoteWork #CareerDevelopment #CustomerService #EqualOpportunityEmployer
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