Certified Medical Assistant - Pediatrics

Duke PA; Durham, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Commitment bonus

Relocation assistance

Job summary

Duke Health is seeking a Certified Medical Assistant in Pediatrics for our Regional Pediatrics of North Durham site. The CMA will function as part of the interdisciplinary team, providing direct patient care and administrative support to ensure smooth clinic operations.

The role involves taking histories, vitals, preparing patients for examinations, assisting clinicians, and managing MaestroCare scheduling and billing tasks; BLS and MA certification are required.

Qualifications

• Graduation from an accredited Medical Assistant program preferred.
• High school diploma or GED required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required; specify on resume with number and expiry.
• BLS certification required.

Responsibilities

• Clinical: take medical histories and vital signs, prepare patients for exams and explain procedures.
• Administrative: greet patients, schedule and manage appointments, handle billing and referrals.

Skills

Medical Assistant

Vital signs

Patient care

Clinical documentation

Education

Medical Assistant program

High school diploma or GED

Tools

MaestroCare

Job description

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Certified Medical Assistant - Pediatrics

Work Arrangement:

Requisition Number: 274380

Regular or Temporary: Regular

Location: Durham, NC, US, 27704

Date: Sep 10, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

$7,500 Commitment Bonus & $2,000 Relocation Assistance for qualifying candidates!

JOB LOCATION

Regional Pediatrics of North Durham - 4077 Freedom Lake Dr

JOB SUMMARY

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly

JOB DUTIES AND RESPONSIBILITIES

Clinical responsibilities:

• The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures.
• Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician.

Administrative responsibilities:

• The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed.
• May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.

JOB ELIGIBILITY REQUIREMENTS

• Graduation from accredited Medical Assistant programaccredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
• High school or GED graduation required.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. Please specify on resume which certification you have, certification number, and expiration date.
• BLS required

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.