Certified Medical Assistant/Patient Service Representative

Methodist Health System

Richardson (TX)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance
Matched retirement plan
Employee wellness program

Job summary

Methodist Health System is seeking a Medical Assistant Patient Representative to support the patient experience and promote the organization’s mission. The role requires graduation from an accredited MA program, national certification, and active BLS, with preferred 2+ years of clinical experience in a busy practice.

You will interact with multiple departments, document patient histories and vitals, assist physicians, and maintain smooth daily operations while upholding confidentiality and

Qualifications

  • Graduation from an accredited medical assistants program.
  • National/Registered Medical Assistant Certification.
  • Valid Basic Life Support (BLS) Certification.
  • 2+ years of professional medical assisting in a practice setting preferred.

Responsibilities

  • Communicate clearly and openly.
  • Build relationships to promote a collaborative environment.
  • Be accountable for your performance.
  • Always look for ways to improve the patient experience.
  • Take initiative for your professional growth.
  • Be engaged and eager to build a winning team.
  • Maintains strict patient confidentiality and discretion with patient information.
  • May perform injections with complete documentation.
  • Assist physicians in providing care to patients per clinic policies.

Skills

Communication skills
Interpersonal skills
Teamwork
Attention to detail
Customer service

Education

Medical assistant certification
CPR/BLS certification
Formal MA training

Tools

Microsoft Office

Job description

Hours of Work :

8:00am - 4:30pm

Days Of Week :

M-F

Work Shift :

8X5 Day (United States of America)

Job Description :

Your Job:

The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Your Job Requirements:
  • Graduation from an accredited program for medical assistants.
  • National/Registered Medical Assistant Certification
  • Valid Basic Life Support Certification
  • 2 or more years of professional medical assisting in a practice setting preferred.
  • Strong proficiency using Microsoft Office products
  • Strong oral and written communication skills
  • Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment
Your Job Responsibilities:
  • Communicate clearly and openly
  • Build relationships to promote a collaborative environment
  • Be accountable for your performance
  • Always look for ways to improve the patient experience
  • Take initiative for your professional growth
  • Be engaged and eager to build a winning team
  • Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
  • May perform intramuscular, intradermal or subcutaneous injections. With complete documentation.
  • Assists physicians in providing care to patients in accordance with clinic policies and procedures.
  • Takes patient history and vitals.
  • Performs general MA duties as appropriate within the certification and state guidelines. Conforms to OSHA Regulations and Precautions
  • Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave.
  • Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
  • Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
  • On a monthly bases check for expired medication. Keeping appropriate documentation and disposal.
  • Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

  • Newsweek’s America’s Most Admired Workplaces 2026
  • Glassdoor’s Best-Led Companies 2025
  • Fortune’s Best Workplaces in Health Care 2025
  • Great Place to Work Certified 2026-2026
  • Glassdoor’s Best Places to Work 2025
  • TIME’s Best Companies for Future Leaders 2025
  • Military Friendly – Gold Employer 2025
  • Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025
  • Becker’s Healthcare Top Places to Work in Healthcare 2025
  • Newsweek’s Greatest Workplaces 2025
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