Certified Medical Assistant - Patient Care & Clinic Support

AdventHealth; Winter Haven (FL); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Winter Haven, Florida, seeks a Medical Assistant to support clinic operations and patient care. You will monitor vital signs, assist physicians, prepare specimens, and help maintain infection control protocols in a fast-paced outpatient setting.

The role requires high school diploma, BLS certification, and CMA/CPR or Florida-approved CMA credentials. Bilingual English/Spanish is a plus. Training provided with emphasis on patient safety, quality care, and teamwork.

Qualifications

• Vital signs and infection control protocols are required.
• Specimen collection and processing knowledge is essential.
• BLS certification required; CMA/CMAC/ARMA/AMT/NCMA/CCMA/NRCMA options accepted by Florida standards.

Responsibilities

• Monitors physician schedules and organizes patient care to ensure timely visits.
• Serves as the point of contact for daily clinic operations, addressing issues or escalating them as needed.
• Supports relationship-based care and aligns with the organization's mission.
• Conducts training sessions and reviews patient care protocols for compliance with infection prevention guidelines.
• Collaborates with healthcare teams to implement best practices and maintain high standards of care.
• Collects and prepares laboratory specimens.
• Rooms patients, records vital signs, history, and allergies following nursing protocols.
• Assists physicians with examinations and procedures.
• Audits tests to ensure timely receipt and follow-up of results.
• Monitors nursing supplies, equipment functionality, and maintenance, reporting needs to leadership.
• Delegates duties to office staff and ensures adherence to clinic quality, regulatory, billing, and customer service standards.
• Performs duties within the organizational framework to achieve hospital and departmental goals.
• Provides direct patient care and leads front-line staff in day-to-day clinical operations.
• Other duties as assigned.

Skills

Vital signs

Body substance isolation

Specimen collection

Phone skills

Organizational skills

Bilingual English/Spanish

Education

High School Grad or Equiv

Job description

AdventHealth in Winter Haven, Florida, seeks a Medical Assistant to support clinic operations and patient care. You will monitor vital signs, assist physicians, prepare specimens, and help maintain infection control protocols in a fast-paced outpatient setting.

The role requires high school diploma, BLS certification, and CMA/CPR or Florida-approved CMA credentials. Bilingual English/Spanish is a plus. Training provided with emphasis on patient safety, quality care, and teamwork.