Certified Medical Assistant - Orthopedics

Graham Regional Medical Center; Graham (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Graham Regional Medical Center in Graham, TX seeks a Medical Assistant to support both reception and clinical tasks, room patients, take vital signs, and assist with procedures while maintaining HIPAA compliance.

The ideal candidate will have a High School diploma and Medical Assistant certificate, be proficient in English, and able to work as part of a multidisciplinary team with strong patient service orientation.

Qualifications

• High School Diploma or equivalent required.
• Medical Assistant certificate required or equivalent.
• BLS certification required.

Responsibilities

• Serve as receptionist: greet patients, answer phones, schedule, verify insurance, obtain authorizations, collect payments, file claims.
• Room patients, take vital signs, reconcile medication lists.
• Assist in procedures: suture removal, dressing changes, cast fittings, injections.
• Document accurately in Electronic Medical Records.
• Float to other clinics as needed.
• Maintain confidentiality and HIPAA compliance.
• Provide excellent customer service.

Skills

Quality

Service Excellence

Compassion

Professionalism

Time management

English proficiency

Education

High School Diploma or equivalent

Medical Assistant certificate

BLS certificate

Job description

Description

ORGANIZATIONAL DESCRIPTION

The Medical Assistant is responsible for rooming patients, assisting staff and physicians, obtaining referrals, and assisting in other areas when needed.

INTERACTION

Primarily Interacts with: administration, physicians, employees, clinical and non-clinical departments, patients, and visitors.

PRIMARY FUNCTIONS

• Serve as a receptionist to include: greet patients, answer phones, schedule patients, verify insurance, obtain authorizations, collect payments, key ICD10 codes and file insurance claims.
• Room patients, take vital signs and reconcile medication lists.
• Set up medical equipment and help with medical procedures such as suture removal, dressing changes, cast removals, brace fitting, and drawing and assisting with administering injections.
• Accurate, timely documentation into Electronic Medical Records.
• Float to other specialty clinics as directed.
• Provide exemplary customer service.
• Maintain confidentiality and compliance with HIPAA.
• Cooperate with other personnel to achieve departmental objectives and maintain good employee relations, inter-departmental objectives, and infection control policies.
• Cordially demonstrate timeliness and professionalism in appearance, communications, and actions during all interactions and with all individuals and entities.
• Solve practical problems, dealing with a variety of issues, and interpret a variety of instructions furnished in written and oral form.
• Attend meetings as required.
• Perform other duties as requested or assigned.

ABILITY TO USE EQUIPMENT, TOOLS, MATERIALS, MACHINES: Computer, telephone, facsimile machine, copier, scanner, printer, calculator, and other standard office equipment.

EDUCATION/EXPERIENCE/SKILLS/ABILITIES

Education:

• High School Diploma or equivalent required.
• Medical Assistant certificate required or equivalent combination of education, training, and experience.
• BLS certificate required.

Experience:

• One-year customer service experience required.
• Medical office or healthcare experience preferred.

Personal Job-Related Skills / Abilities:

• Must be committed to quality and patient safety at all times.
• Excellent command / highly proficient in spoken and written English; bilingual in Spanish preferred.
• Basic computer skills, including but not limited to: Microsoft Office, electronic medical documentation, and email.
• Must be effective at adjusting to change, prioritizing duties, handling stress and effectively communicating face-to-face and/or over the telephone.
• Must be able to work independently, and flexibly, and as a part of a multidisciplinary team.
• Must be able to manage several interruptions throughout the shift.
• Must have strong interpersonal and communication skills, verbal and written.
• Must have strong time management skills.
• Must be able to work under pressure while interacting in a helpful, courteous manner with a high degree of patient contact.
• Sufficient hearing, vision and dexterity to perform duties safely.

Physical and Mental Requirements

Physical:

• Activity Up to % Activity Up to %
• Walking 60 Squatting 20
• Standing 60 Pulling 25
• Kneeling 20 Reaching 50
• Sitting 50 Lifting up to 50lbs 20
• Pushing 25 Wrist/Finger Movements 90
• Bending 50
• Climbing 5

Mental:

• Stress Level Moderate

Individual position core competencies:

• Quality
• Service Excellence
• Compassion
• Professionalism
• Fiscal Responsibility
• Required education within first 60 days (if employee is from outside organization).
• GrahamRMC Orientation
• Department Orientation

• Continuing/Annual Education and Training:
• As needed to maintain certification/ licensure of position
• BLS/CPR
• Falling Star Program
• Safety Storm Program

SUPERVISION

Employees Supervised: __No__

ADA REQUIREMENTS

An ‘X’ under the most appropriate category is marked and describes any extreme or hazardous working conditions that the job has to work under:

Frequency of Condition

Condition 1-33% + Description

Extreme Heat X

Extreme Cold X

Extreme Swings in Temperature X

Extreme Noise X

Working Outdoors X

Mechanical Hazards X

Electrical Hazards X

Explosive Hazards X

Fume/Odor Hazards X

Dust/Mite Hazards X

Chemical Hazards X

Toxic Waste Hazards X

Radiation Hazards X

Wet Hazards X

Heights X

Other Conditions X

34-66% + Description

-

67%+ Description

Working Indoors X

OSHA Classification:

• Identify with a check the OSHA Job Category that describes this job. The intent is to enhance worker protection by identifying any risk in the performance of routine and reasonably anticipated job-related functions.

__X___ Category I: Tasks that involve exposure to blood, body fluids or tissues.