Medical Assistant I-Orthopedic

SCR St. Claire Medical Center, Inc.; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

SCR St. Claire Medical Center, Inc. in an outpatient clinic setting provides direct patient care and clinical support to providers.

The role includes obtaining patient histories, expediting patient flow, rooming patients, and stocking the clinic with supplies while navigating EHR systems and coordinating appointments. The position also handles medication requests, prior authorizations, and scheduling tests, procedures, and consults, communicating respectfully with pharmacies, insurers, patients,

Qualifications

• High school diploma or equivalent and vocational/technical training in a designated technical area.
• 0–2 years of experience in a healthcare, clinical setting, or a relevant area. An equivalent combination of education and experience may be considered.
• Certifications: CCMA, RMA, NCMA, BLS.

Responsibilities

• Prepares charts, enters charges, completes required paperwork, and maintains accurate medical records and documentation.
• Performs medical necessity checks, gathers and records health history, vital signs, and other pertinent data.
• Responds to patient phone calls, documents requests, and communicates with clinical staff and providers as needed.
• Provides basic patient care, performs point‑of‑care skills and clinical procedures within certification, and administers medications.
• Demonstrates service excellence, maintains patient privacy, and engages in patient and employee satisfaction initiatives.
• Works efficiently, prioritizes tasks, improves workflow, and collaborates within the interdisciplinary team.
• Assumes responsibility for professional development, completes required competencies, maintains certifications, and serves as a preceptor for new staff.
• Adheres to infection control, safety, and confidentiality guidelines, and supports wellness through patient/family education.
• Performs other duties as assigned.

Skills

Direct patient care

Clinical support

EHR navigation

Appointment scheduling

Education

High school diploma or equivalent

Vocational/technical training

Job description

Job Summary

Responsible for providing direct patient care and clinical support to providers in an outpatient clinic setting. Obtains patient medical histories, expedites patient flow, rooms patients, and stocks clinic with necessary supplies. Navigates electronic health record systems, schedules and follows up on appointments, and assists with medication requests, prior authorizations, and scheduling tests, procedures, and consults. Communicates respectfully with pharmacies, insurance companies, patients, and physicians while upholding service excellence standards. Supports both clinical and administrative functions to ensure efficient and patient care.

Essential Functions

• Prepares charts, enters charges, completes required paperwork, and maintains accurate medical records and documentation.
• Performs medical necessity checks, gathers and records health history, vital signs, and other pertinent data.
• Responds to patient phone calls, documents requests, and communicates with clinical staff and providers as needed.
• Provides basic patient care, performs point‑of‑care skills and clinical procedures within certification, and administers medications.
• Demonstrates service excellence, maintains patient privacy, and engages in patient and employee satisfaction initiatives.
• Works efficiently, prioritizes tasks, improves workflow, and collaborates within the interdisciplinary team.
• Assumes responsibility for professional development, completes required competencies, maintains certifications, and serves as a preceptor for new staff.
• Adheres to infection control, safety, and confidentiality guidelines, and supports wellness through patient/family education.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent and vocational/technical training in a designated technical area.

Experience Requirement

0–2 years of experience in a healthcare, clinical setting, or a relevant area. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part‑time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

• Certified Clinical Medical Assistant (CCMA)
• Registered Medical Assistant (RMA)
• National Certified Medical Assistant (NCMA)
• Basic Life Support (BLS)

Physical Demands

• Regular standing or walking with objects up to 10 pounds; intermittent standing or walking with objects up to 25 pounds; intermittent lifting, pushing, and/or pulling objects up to 50 pounds; and occasional lifting, pushing, and/or pulling objects over 50 pounds.
• Occasional sitting at a computer workstation for extended periods of time; performing tasks with intermittent repetitive motions.
• Intermittent risk of back injury from moving, lifting, or positioning patients, equipment, or materials.
• Intermittent risk of injuries from use of equipment; job‑related travel; occasional exposure to loud noises, temperature extremes, and hazardous chemicals and fumes including waste.
• Intermittent exposure to cuts or punctures and bloodborne or airborne pathogens; occasional interaction with combative or violent people.
• Exposure to the following hazards: lifting objects >50lbs (occasionally), handling hazardous chemicals (occasionally), exposure to bloodborne pathogens (intermittent), exposure to noise, temperature extremes, or radiation (never).