Certified Medical Assistant - Liberty Township

TriHealth; Olde West Chester (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading healthcare provider as a Certified Medical Assistant, where you'll play a crucial role in patient care and support. This full-time position offers a supportive environment with opportunities for professional growth. Enjoy a competitive rewards package while making a meaningful impact in the community.

Benefits

Competitive Total Rewards Package

Career Development Opportunities

Qualifications

• Completion of an approved program in healthcare required.
• Certification as a Medical Assistant is mandatory.

Responsibilities

• Conduct patient rooming procedures including clinical procedures and immunizations.
• Ensure accurate documentation of clinical calls and patient rooming details.
• Support patients along the continuum of care.

Skills

Clinical Skills

Communication

Decision-Making

Education

Approved Technical Program in Healthcare

Certification as a Medical Assistant

Tools

EMR Systems

Medical Coding/Billing

Job description

Join TriHealth, where compassionate care meets exceptional service! As a Certified Medical Assistant, you’ll play a vital role in patient-centered care, supporting both direct patient interactions and coordinated care delivery. We are committed to helping you grow professionally, offering a supportive team environment and career development opportunities. In addition to making a meaningful impact in our community, you’ll enjoy a competitive total rewards package, including benefits designed to enhance your well-being. If you’re a dedicated medical professional with strong clinical and communication skills, we’d love to have you on our team! Location: 8020 Liberty Way, West Chester, OH 45069(Conveniently located near I-75!) Work Schedule: Full-time, 80 hours bi-weekly Day shifts Rotating Saturday schedule Job Requirements: Completion of an approved technical, professional, or vocational program in healthcare (clinical experience in a physician practice or related field preferred) Equivalent experience may be accepted in lieu of a degree Certification or registration as a Medical Assistant is required (RMA through AMT, NCCT, or NHA; or CMA through AAMA) Must maintain active certification/registration status Current Cardiopulmonary Resuscitation (CPR) certification Proficiency in medical office workflows, particularly clerical and front-office tasks Strong decision-making skills with the ability to assess consequences and outcomes Familiarity with EMR systems, practice management software, and medical coding/billing is highly encouraged Job Responsibilities: Conduct patient rooming procedures for adult and pediatric primary care, including clinical procedures, immunizations, venipuncture, and point-of-care testing Follow established protocols for scheduling, clinical procedures, and proper use of medical equipment Ensure accurate and complete documentation of clinical calls and patient rooming details, including order entry, prescription processing, pharmacy updates, and workflow completion Respond promptly to patient inquiries via phone and MyChart, escalating concerns as necessary Maintain clinical competency through orientation and annual assessments Stay informed on population health principles, wellness, prevention, and chronic disease management Actively participate in gap-closure strategies, including pre-visit planning, daily huddles, and physician collaboration Demonstrate proficiency in preventive medicine guidelines, including age-based wellness visits, vital assessments, laboratory work, immunizations, screenings, and patient education Identify and communicate with providers regarding patient wellness, chronic disease management, and utilization concerns Engage in ongoing professional development opportunities such as Lunch & Learns and training sessions Support patients along the continuum of care by collaborating with behavioral health specialists, complex care nurses, social workers, and community health workers Provide basic community resource referrals and patient education on wellness and chronic disease management. Other Job-Related Information: Demonstrates knowledge in area of practice such as: Age related competencies and care of various populations. Understanding best practices in preventative care, chronic disease management and utilization across the continuum of care ("population health"). Working Conditions: This role requires a combination of physical activity, mental focus, and interpersonal engagement. Below is an overview of key aspects of the position: Physical Requirements: Climbing, kneeling, pulling, pushing, and stooping – Occasionally Lifting up to 10 lbs – Consistently Lifting 11-50 lbs – Rarely Lifting 50+ lbs – Occasionally Reaching – Consistently Sitting – Consistently Standing – Frequently Walking – Consistently Use of hands – Consistently Color vision – Consistently Cognitive & Communication Requirements: Concentrating, thinking/reasoning, and reading – Consistently Hearing conversations – Frequently Interpersonal communication – Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community