Certified Medical Assistant Lead — Back-Office Operations

Comprehensive Community Health Centers; Glendale (CA); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

100% employer-paid Medical, Dental & V

Vision coverage

401(k) with employer matching

Paid Time Off & Holidays

Wellness Day Off

Flexible Spending Account (FSA)

Profit Sharing Program

Job summary

Comprehensive Community Health Centers in Glendale, CA is seeking a Certified Medical Assistant Lead to assist the Office Manager in managing back-office operations and patient flow. The role covers scheduling, staff coverage, and ensuring efficient clinic workflows.

Required are an active CMA/CCMA/NCMA/RMA or equivalent certification, a high school diploma or GED, CPR certification, and preferably bilingual abilities in English and Spanish/Armenian/Russian.

Qualifications

• Active Medical Assistant certification required (CMA, CCMA, NCMA, RMA or equivalent).
• High School Diploma or GED required.
• Medical Assistant Certificate required.
• CPR certification required.
• Bilingual in English and Spanish/Armenian/Russian preferred.

Responsibilities

• Ensure proper training of back office staff through development and implementation of training programs.
• Retrain staff as needed and insure compliance with scope of practice.
• Handle patient relations including addressing complaints and ensuring quality service.
• Interface with patients, vendors, and referring physicians to resolve care issues.
• Maintain crash cart, medications, vaccines, and supplies; track expiration dates.
• Interview potential new hires for back office positions and assist in staff scheduling.
• Order and track in-house medications and vaccine supply; manage vaccine programs (VFC/VFA).
• Maintain Care 360 and other websites; ensure staff access and training.
• Maintain refrigerator and sterilization logs; monitor equipment calibration.

Skills

Bilingual English/Spanish/Armenian/RUS

Education

High School Diploma or GED

Medical Assistant Certificate

Job description

Comprehensive Community Health Centers in Glendale, CA is seeking a Certified Medical Assistant Lead to assist the Office Manager in managing back-office operations and patient flow. The role covers scheduling, staff coverage, and ensuring efficient clinic workflows.

Required are an active CMA/CCMA/NCMA/RMA or equivalent certification, a high school diploma or GED, CPR certification, and preferably bilingual abilities in English and Spanish/Armenian/Russian.