Certified Medical Assistant - Hospital at Home - Rotating

VCU Health System Authority; Richmond (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

VCU Health System Authority is hiring a Hospital at Home Certified Medical Assistant to deliver direct patient care in home settings, working with a nurse/medic team and using home-based care technologies. The role emphasizes patient education, vital sign monitoring, and coordinated care planning.

Shifts include 3pm–11pm or 11am–7pm, with weekend and holiday rotation. Certification as a Medical Assistant and 1 year of MA experience (or graduation from an MA program) are required; BLS

Qualifications

• High School Diploma or equivalent.
• Graduation from a Medical Assisting program is preferred.
• Current Medical Assistant Certification from a national body is required.
• AHA BLS HCP Certification or equivalent.

Responsibilities

• Check vital signs and reinforce education on in-home technology.
• Assist patients with ADLs and perform phlebotomy and EKG tasks.
• Support remote patient monitoring and hospital-at-home outreach.
• Screen phone calls and manage inventory of supplies when not visiting patients.

Skills

Organizational skills

Communication skills

Interpersonal skills

Problem solving

Team collaboration

Education

High School Diploma

Medical Assisting program graduate

Tools

Microsoft Office

Email software

Job description

The Certified Medical Assistant provides direct, age-specific care to a patient or group of patients based on medical orders and the plan of care under the direction of the physician.

Hospital at Home Certified Medical Assistant

Shift: 3pm - 11pm, 11am - 7pm, with weekend and Holiday rotation requirement

VCUMC Hospital at Home is seeking authentic, passionate and inspiring candidates to join our staff and bring state of the art care directly to patients' homes. Housed in the highly- regarded VCU Health's Continuum Integration Center, in north Richmond, this exciting opportunity offers innovation and professional growth. Come join an extraordinary team playing a vital part of shaping the future of healthcare!

VCU's Continuum Integration Center (CIC) vision statement is to be a world-class, virtually enabled 24/7 care coordination command center that employs a team of experts who manage a holistic patient experience of care ensuring the best outcome for each individual and the most efficient use of resources for the healthcare system. Our Hospital at Home program is one of our most innovative and most rapidly growing programs within the CIC that leverages both clinical and technological expertise to provide the ultimate holistic approach to inpatient care.

Combining both acute care and home care, the Hospital at Home Certified Medical Assistant (CMA) role is a unique, exciting, and truly holistic experience that provides direct inpatient level of care in the comfort of the patient's own home. Hospital at Home programs are gaining momentum nationwide, because of the benefits for patients and health systems, including increased patient satisfaction, improved patient outcomes, better performance on value-based metrics and relieving facility capacity constraints. The model operates with a patient-centric focus and a comprehensive, team-based, outcomes-motivated approach to care using population health principles to keep patients healthy.

The CMA supports our nursing and medic visiting team during Hospital at Home visits through a paired visit model. The CMA is paired with a nurse or medic during their shift to complete Hospital at Home visits. These visits include management of the patient according to the medical and nursing care plan. Tasks that the CMA may complete include but is not limited to:

• Checking vital signs
• reinforcing education on how to use the in-home technology for Hospital at Home
• helping patients with ADLs
• phlebotomy
• 12 lead EKG

The CMA also supports the virtual command center when not out in the field doing home visits with such tasks as:

• screening phone calls
• stock/inventory of medical supplies
• equipment
• food/nutritional items
• completing outreach to potential remote patient monitoring patients

Our transitional remote patient monitoring program provides nursing, case management, and provider support for patients graduating from the Hospital at Home program or discharging from a VCUHS hospital.

Licensure, Certification, or Registration Requirements for Hire:

• Current Medical Assistant Certification through a recognized national professional association such as, the American Association of Medical Assistants, the American Medical Technologists, The National Association of Healthcare Professions, the American Registry of Medical Assistants, or the National Healthcare Association.

Licensure, Certification, or Registration Requirements for continued employment:

• Current Medical Assistant Certification through a recognized national professional association such as, the American Association of Medical Assistants, the American Medical Technologists, The National Association of Healthcare Professions, the American Registry of Medical Assistants, or the National Healthcare Association.
• AHA BLS HCP Certification or equivalent

Experience REQUIRED:

• One (1) year of medical assistant work experience within the last three (3) years if individual is not a graduate of a medical assistant program
• No work experience if individual is a graduate of a medical assistant program
• Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc.
• Demonstrated experience utilizing strong organizational, problem solving, communication and interpersonal skills

Experience PREFERRED:

• Two (2) to three (3) years of previous experience as a Certified Medical Assistant
• Previous experience in an academic health care environment

Education/training REQUIRED:

• High School Diploma or equivalent

Education/training PREFERRED:

• Graduation from a Medical Assisting training program from an accredited program of study such as the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).

Independent action(s) required:

• Functions under direction of a licensed independent practitioner, manager and/or RN in providing patient care, emotional support, and problem solving; all in accordance w