Certified Medical Assistant - Hospital at Home - Rotating

VCU Health; Richmond (VA); On-site; USD 26,000 - 39,000; Full time

Job summary

VCU Health's Hospital at Home program seeks a Certified Medical Assistant to deliver direct, patient-centered care in home settings across Richmond and northern suburbs. The CMA works with nurses to perform visits, monitor vitals, and reinforce treatment plans.

The role requires MA certification, BLS, and at least one year of CMA experience or new graduate eligibility; candidates should be proficient with basic computer applications and demonstrate strong organization, communication, and

Qualifications

• High School Diploma or equivalent required.
• Current Medical Assistant Certification from a recognized national association.
• AHA BLS/CPR certification or equivalent.
• One year CMA experience within the last three years; new graduates eligible.
• Proficiency with basic computer applications (Microsoft Office, email).

Responsibilities

• Perform CMA tasks during Hospital at Home visits: monitor vitals, reinforce education, and assist with ADLs.
• Assist with 12-lead EKG, phlebotomy, and specimen collection.
• Support the virtual command center: screen calls, manage supplies, and coordinate remote patient monitoring.
• Collaborate with nurses/medic team under supervision.

Skills

Organizational skills

Problem solving

Communication

Interpersonal skills

Adaptability

Education

High School Diploma or GED

Medical Assisting program (CAAHEP/ABHES) preferred

Job description

The Certified Medical Assistant provides direct, age-specific care to a patient or group of patients based on medical orders and the plan of care under the
direction of the physician.

Hospital at Home Certified Medical Assistant

Shift

VCUMC Hospital at Home is seeking authentic, passionate and inspiring candidates to join our staff and bring state of the art care directly to patients’ homes. Housed in the highly- regarded VCU Health’s Continuum Integration Center, in north Richmond, this exciting opportunity offers innovation and professional growth. Come join an extraordinary team playing a vital part of shaping the future of healthcare!

VCU’s Continuum Integration Center (CIC) vision statement is to be a world-class, virtually enabled 24/7 care coordination command center that employs a team of experts who manage a holistic patient experience of care ensuring the best outcome for each individual and the most efficient use of resources for the healthcare system. Our Hospital at Home program is one of our most innovative and most rapidly growing programs within the CIC that leverages both clinical and technological expertise to provide the ultimate holistic approach to inpatient care.

Combining both acute care and home care, the Hospital at Home Certified Medical Assistant (CMA) role is a unique, exciting, and truly holistic experience that provides direct inpatient level of care in the comfort of the patient’s own home. Hospital at Home programs are gaining momentum nationwide, because of the benefits for patients and health systems, including increased patient satisfaction, improved patient outcomes, better performance on value-based metrics and relieving facility capacity constraints. The model operates with a patient-centric focus and a comprehensive, team-based, outcomes-motivated approach to care using population health principles to keep patients healthy.

The CMA supports our nursing and medic visiting team during Hospital at Home visits through a paired visit model. The CMA is paired with a nurse or medic during their shift to complete Hospital at Home visits. These visits include management of the patient according to the medical and nursing care plan. Tasks that the CMA may complete include but are not limited to: Checking vital signs, reinforcing education on how to use the in-home technology for Hospital at Home, helping patients with ADLs, phlebotomy, and 12 lead EKG.

The CMA also supports the virtual command center when not out in the field doing home visits with such tasks as screening phone calls, stock/inventory of medical supplies, equipment, and food/nutritional items, and completing outreach to potential remote patient monitoring patients. Our transitional remote patient monitoring program provides nursing, case management, and provider support for patients graduating from the Hospital at Home program or discharging from a VCUHS hospital.

Licensure, Certification, or Registration Requirements for Hire:

Current Medical Assistant Certification through a recognized national professional association such as, the American Association of Medical Assistants, the American Medical Technologists, The National Association of Healthcare Professions, the American Registry of Medical Assistants, or the National Healthcare Association.

Licensure, Certification, or Registration Requirements for continued employment:

Current Medical Assistant Certification through a recognized national professional association such as, the American Association of Medical Assistants, the American Medical Technologists, The National Association of Healthcare Professions, the American Registry of Medical Assistants, or the National Healthcare Association.

AHA BLS HCP Certification or equivalent

Experience REQUIRED:

One (1) year of medical assistant work experience within the last three (3) years if individual is not a graduate of a medical assistant program
No work experience if individual is a graduate of a medical assistant program
Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc.
Demonstrated experience utilizing strong organizational, problem solving, communication and interpersonal skills

Experience PREFERRED:

Two (2) to three (3) years of previous experience as a Certified Medical Assistant
Previous experience in an academic health care environment

Education/training REQUIRED:

High School Diploma or equivalent

Education/training PREFERRED:

Graduation from a Medical Assisting training program from an accredited program of study such as the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).

Independent action(s) required:

Functions under direction of a licensed independent practitioner, manager and/or RN in providing patient care, emotional support, and problem solving; all in accordance with hospital, nursing and unit policy/procedure.
Requires prior approval or guidance from supervisor: time/schedule changes; legal issues; directed care which deviates from standard; and identify educational resources to meet developmental needs.
Job duties may include the handling, transportation, access to and/or contact with medications and related supplies.

Supervisory responsibilities (if applicable):

N/A

Additional position requirements:

Certified Medical Assistants work all three shifts, weekends and holidays. Individual shift rotation and schedules will be established with your specific Nurse Manager/Practice Manager.
Schedules, including requirements of shift rotations and hours of work may be adjusted as necessary to meet clinic requirements and/or as needed.

Age Specific groups served:

All

Physical Requirements (includes use of assistance devices as appropriate):

Physical: Lifting 20-50 lbs.
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent, change

Rotating

Compensation Range:

$19.00 - $28.51

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

EEO Employer/Disabled/Protected Veteran