Certified Medical Assistant | Granger Family Medicine

The South Bend Clinic; Granger (IN); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Paid volunteer time off

Parental leave

Résumé du poste

The South Bend Clinic is seeking a Medical Assistant to support the Family Medicine department in Granger, IN. You will triage patient flow, assist with clinical procedures, and document care accurately in the EMR system. A patient-focused, professional, and team-oriented approach is essential.

Qualifications include CMA certification or relevant experience, strong communication, and the ability to multitask in a fast-paced setting. Competitive benefits and a supportive, physician-led team await.

Qualifications

• Certified Medical Assistant or non-certified with related expanded experience.
• Able to work with diverse patient base of all ages.
• Proficient computer skills including EMR.
• Team player, professional, and customer service oriented.
• Able to multitask in a fast-paced environment.
• Prior experience in clinical procedures and patient intake.

Responsabilités

• Provides triage and manages office flow to meet patient needs and maintain flow.
• Documents patient care thoroughly and concisely following guidelines.
• Communicates patient care clearly and professionally.
• Receives patients in waiting area and rooms them per protocol.
• Maintains logs for equipment and verifies insurance for pre-certifications.
• Applies knowledge of insurance guidelines to direct patient care and referrals.
• Responds appropriately to emergencies and cross-trains as needed.
• Adheres to HIPAA and clinic policies; uses EMR to document care.

Connaissances

Team player

Customer service

Multi-tasking

Fast-paced environment

Diversity of patient base

Formation

Certified Medical Assistant

Non-certified with related expanded experience

Outils

EMR proficiency

Electronic medical records (EMR)

Description du poste

If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.Department: Family MedicineLocation: 52500 Fir Rd, Granger, IN, 46530Hours: Monday 8 a.m.–5 p.m.; Tuesday 7:30 a.m.–5 p.m.; Wednesday 12:00 p.m.–8 p.m.; Thursday 8 a.m.–5 p.m.; Friday 8 a.m.–12:00 p.m..At The South Bend Clinic, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.Benefits:• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.• Access to a mental health benefit at no cost.• Employer provided life and disability insurance.• $5,250 Tuition Reimbursement per year.• Immediate 401(k) match.• 40 hours paid volunteer time off.• A culture committed to community engagement and social impact.• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.Responsibilities:Provides ongoing triage and management of office flow to meet patient's medical and service needs in order to maintain optimal patient flow.Performs the technical component of the department's clinical procedures competently.Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.Receives patients professionally in waiting area and rooms them per department protocol.Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.Applies knowledge of general insurance guidelines and requirements to help direct patient care.Appropriately responds to emergency situations.Cross trains in other positions where appropriate as determined by manager.Exhibits computer systems knowledge and proficiency as necessary to perform job functions.Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.Performs other duties as assigned when appropriate.Adheres to HIPAA guidelines set forth in Clinic policies and procedures.Qualifications:Education/Certification/License :Certified Medical Assistant or non-certified with related expanded experience.Knowledge, Skills, and Abilities :Team player, professional, and customer service oriented.Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment.Able to work with diverse patient base of all ages.Assist with clinical procedures specific to department.Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP.In addition, must be able to anticipate the needs of the physician and require minimal supervision.Prior experience is required.INDHPArtificial Intelligence DisclosureArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.