Certified Medical Assistant, Full-Time, Multiple Positions (FSU Florida Medical Practice Plan -...

Inside Higher Ed; Tallahassee (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Tallahassee is looking for a Certified Medical Assistant for a full-time role. The successful candidate will assist in patient care, perform both clinical and administrative duties, and ensure accurate documentation of patient encounters. Qualifications include a high school diploma, Certified Medical Assistant certification, and BLS certification. This role requires strong communication and problem-solving skills, with an emphasis on teamwork and patient management. Opportunities for growth and development are available.

Qualifications

• High school diploma or GED and two years of experience.
• Valid Certified Medical Assistant Certification or Registration.
• Current Basic Life Support (BLS) certification.
• Documentation of current PPD test required within six months.
• Documentation of physical examination required within six months.
• Tetanus immunization documentation within 10 years required within 30 days of hire.
• Documentation of Hepatitis B vaccine or positive antibody titer.

Responsibilities

• Assist in patient care and perform clinical and administrative duties.
• Manage patient intake and ensure electronic health record accuracy.
• Perform clinical procedures and assist providers with exams.
• Triages patient phone calls and provide in-basket management.
• Document patient visits in real-time during encounters.

Skills

Effective customer service skills

Problem-solving skills

Communication skills (verbal and written)

Working relationship maintenance

Knowledge of medical resources and terminology

Experience with Microsoft Office and EHR

Education

High school diploma or GED

Certified Medical Assistant Certification

Current BLS Healthcare Provider Certification

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Electronic Health Records

Job description

Certified Medical Assistant – Full‑Time (Multiple Positions)

Job Title: Certified Medical Assistant, Full‑Time, Multiple Positions (FSU Florida Medical Practice Plan – Medicine)

Location: Tallahassee, FL

Regular/Temporary: Regular

Full/Part Time: Full‑Time

Job ID: 59422

Department: FSU PrimaryHealth™, FSU SeniorHealth™, FSU Neuromodulation™ – FMPP Operations, College of Medicine

Primary location/practice will be determined and assigned based on practice needs and individual abilities/availability.

Responsibilities

Aids in all aspects of patient care in conjunction with administrative and clinical staff at the practice. Performs clinical and administrative duties in support of the assigned area or office at a proficient level and independent of supervision. Makes recommendations to improve programs, products, processes, or services.

Under the direction of the Practice Manager, performs all aspects of intake for patients, including taking accurate histories, patient vital signs, vision and hearing screens, and other screenings or questionnaires as needed by the clinician. Ensures all electronic health record (EHR) information is current. Sets up for and assists providers with exams and procedures. Gives injections and handles minor procedures such as collection and testing of specimens, casting, splinting and applying dressings, as needed. Participates in motivational interviewing and techniques of self‑management support (goal setting and patient readiness to change). Performs high‑level disinfection.

Assists with patient needs between visits. Triages patient phone calls and provides in‑basket management support for clinicians. Notifies patients of test results and other follow‑ups needed. Manages patient expectations and is able to resolve patient concerns independently. Schedules diagnostic testing and obtains prior authorizations as needed. Assists with traces and regulatory readiness for quality and patient care.

Performs as medical scribe for assigned clinician(s). Assists clinician during entire patient encounter, documents the visit as it occurs in real time. Accurately and thoroughly completes clinical notes of patient's visit, orders, and procedure performed by the clinician for review and approval of the clinician. Anticipates clinicians’ needs to facilitate a smooth and efficient workflow. Performs duties in a discreet and tactful manner so as not to distract the physician from medical care. Works with practice manager and physicians to develop standardized documentation protocols and procedures. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.

May be required to work one late evening per month. Attends and participates in scheduled departmental meetings and other meetings or committees as directed. Attends in‑service presentations, training and mandatory education programs. Promotes an atmosphere of teamwork in accomplishing the mission and goals of the practice.

Qualifications

• High school diploma or GED and two years of experience. (Note: post‑high school education may substitute for experience at the equivalent rate.)
• Valid Certified Medical Assistant Certification or Registration (CMA, NCMA, RMA or CCMA).
• Current Basic Life Support (BLS) Healthcare Provider Certification issued by a certifying agency, or the ability to obtain prior to hire.
• Post‑job offer, but prior to hire, the following will be required:
  • Documentation of current PPD (Purified Protein Derivative) test as performed by a qualified physician reporting negative results within the past six months.
  • Documentation of physical examination completed by a qualified healthcare provider/physician within the past six months.
• Within 30 days of hire, you must provide:
  • Documentation of Tetanus immunization within 10 years.
  • Documentation of Hepatitis B vaccine or positive antibody titer.

Preferred Qualifications

• Experience with applicable computer software and programs, such as Microsoft Outlook, Word, Excel, and Electronic Health Records, or comparable programs.
• Experience demonstrating effective customer services skills.
• Experience communicating effectively verbally and in writing.
• Experience establishing and maintaining effective working relationships.
• Experience utilizing problem‑solving skills.
• Experience maintaining accurate records and retrieving files from active/archive sources.
• Knowledge of medical resources and terminology.