Certified Medical Assistant - Family Medicine

Lutheran Health Network; Fort Wayne (IN); On-site; USD 38,000 - 48,000; Full time

Job summary

Lutheran Health Network is seeking a Certified Medical Assistant (CMA) to support clinical and administrative functions in a busy practice. The CMA will assist with procedures, maintain exam rooms, manage patient intake, and help ensure efficient clinic operations while delivering excellent patient service.

Qualified candidates typically have 0–1 years of experience, CMA or NCMA certification, and BCLS. This role emphasizes accuracy, teamwork, and strong communication to support providers and

Qualifications

• 0–1 year of experience in a medical practice or completion of externship program required.
• Knowledge of medical office procedures and patient care techniques.
• Proficiency with medical record systems and common software tools.

Responsibilities

• Assists providers with clinical procedures such as taking vital signs and injections.
• Prepares and cleans exam rooms for patient visits and procedures.
• Performs patient intake duties and documents medical information as directed.

Skills

Interpersonal skills

Time management

Organizational skills

Critical thinking

Patient service

Team collaboration

Education

Externship completion

Tools

Medical record systems

Microsoft Office

Google Suite

Job description

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Why Join Us?

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

No weekends, No holidays, No Call

Typical Hours of Operation: Monday - Friday 8:00 - 5:00

Job Summary

The Certified Medical Assistant (CMA) provides patient care under the supervision of a medical provider. This role supports clinical and administrative functions, including assisting with medical procedures, maintaining exam rooms, managing patient intake, and ensuring efficient clinic operations while delivering excellent patient service.

Essential Functions

• Assists providers with clinical procedures such as taking vital signs, wound care, suture removal, administering injections, phlebotomy, vaccines, performing urine tests, EKGs, and applying splints or other specialty-specific tasks.
• Prepares and cleans exam rooms for patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions clinic supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-1 years of experience in a medical practice setting or completion of externship program required

Knowledge, Skills And Abilities

• Knowledge of medical office procedures and patient care techniques.
• Proficiency in medical record systems and basic computer applications, such as Microsoft Office and Google Suite.
• Understanding of medical terminology and infection control practices.
• Strong interpersonal skills with the ability to provide excellent patient service.
• Demonstrated time management and organizational abilities in a fast-paced environment.
• Critical thinking skills for analyzing and resolving clinical and administrative challenges.
• Ability to perform care according to age‑specific competencies.

Licenses and Certifications

• Certified Medical Assistant (CMA)-AAMA required or
• National Certified Medical Assistant (NCMA)-NCTT required
• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.