Certified Medical Assistant - Family

Novant Health; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Novant Health Ballantyne Clinic is seeking a Full-Time Certified Medical Assistant (CMA) to join our patient-centered team. You will coordinate and assist providers in delivering safe, high-quality care and ensure accurate documentation.

Join a compassionate, detail-oriented staff dedicated to exceptional patient care in a collaborative environment. Prior medical office experience and MA certification are preferred, with licensing requirements as applicable.

Qualifications

• Previous experience in a medical office or healthcare setting preferred.
• Certification or registration as a Medical Assistant from an approved organization.
• State drivers license may be required for Palliative Care positions.

Responsibilities

• Support providers in delivering efficient, high-quality patient care.
• Assist with patient intake, vital signs, documentation, and clinical procedures.
• Coordinate patient care activities to ensure a seamless patient experience.
• Maintain accurate medical records and ensure compliance with organizational policies and regulatory requirements.
• Foster positive relationships with patients, families, providers, and team members.
• Contribute to a culture of safety, service excellence, and continuous improvement.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

High School Diploma or GED

Job description

What We Offer

Join Our Remarkable Team

Novant Health Family Medicine Ballanytne Clinic is seeking a Full-Time Certified Medical Assistant (CMA) to join our patient-centered team. In this role, you will coordinate and assist providers in delivering safe, high-quality, and cost-effective care to patients within our practice population.

At Novant Health, we are committed to creating an exceptional healthcare experience for our patients, team members, and communities. We are looking for a compassionate, detail-oriented professional who thrives in a collaborative environment and is dedicated to providing outstanding patient care.

What You'll Do

• Support providers in delivering efficient, high-quality patient care.
• Assist with patient intake, vital signs, documentation, and clinical procedures.
• Coordinate patient care activities to ensure a seamless patient experience.
• Maintain accurate medical records and ensure compliance with organizational policies and regulatory requirements.
• Foster positive relationships with patients, families, providers, and team members.
• Contribute to a culture of safety, service excellence, and continuous improvement.

What We're Looking For

Education

• High School Diploma or GED required.

Experience

• Previous experience working in a medical office or healthcare setting preferred.

Certification/Licensure

• Current certification or registration as a Medical Assistant is required through one of the following approved organizations:
  • Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)
  • Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)
  • Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
  • Registered Medical Assistant (RMA) – American Registry of Medical Assistants (ARMA)
  • National Health Career Association (NHCWA)
  • National Center for Competency Testing (NCCT)
  • National Association for Health Professionals (NAHP)
  • American Allied Health (AAH)

Candidates who are not currently certified at the time of hire must obtain certification or registration within six (6) months of employment and will be required to sign an education agreement.

• Current State Driver's License required for Palliative Care positions only.

Additional Qualifications

• Demonstrated ability to successfully complete organizational, departmental, and role-specific competency assessments.
• Strong interpersonal, communication, and organizational skills.
• Commitment to delivering exceptional patient care and service excellence.
• Ability to work effectively in a fast-paced, team-oriented healthcare environment.