Certified Medical Assistant ConvenientCare - Per Diem

Geisinger; Wilkes-Barre (Luzerne County); On-site; USD 35,000 - 45,000; Full time

Job summary

Geisinger Multi-Specialty Clinic in Wilkes‑Barre seeks a Certified Medical Assistant to provide direct patient care and clinical support. Responsibilities include preparing patients, documenting information, and assisting physicians during treatment. The role requires strong communication and customer service skills, along with relevant certifications.

Applicants should have a High School Diploma or GED and preferably a year of related experience. Certification as a Medical Assistant is mandatory.

Qualifications

• Minimum of 1 year related work experience – preferred.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required.
• Basic Life Support Certification within 6 months – required.

Responsibilities

• Provides direct patient care in the outpatient setting.
• Documents using the electronic medical record.
• Assists in preparing patients for their visit.
• Performs clinical duties such as EKGs and wound dressings.
• Facilitates timely appointments for patients.

Skills

Communication

Customer Service

Multitasking

Teamwork

Education

High School Diploma or Equivalent (GED)

Graduate from Specialty Training Program

Job description

Location: Geisinger Multi‑Specialty Clinic Wilkes‑Barre • Shift: Rotation (United States of America) • Scheduled weekly hours: 0 • Worker type: Regular • Exemption status: No

Job Summary

Provides direct patient care and clinical support for physicians and other providers in the outpatient setting. Functions as an integral member of the health care team under the direction of the provider. Performs clinical duties such as preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting using the electronic medical record, and supporting a safe environment for patients. Provides administrative and clerical support for the clinic/department including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.

Job Duties

• Obtains and documents, using the rooming tool in the electronic medical record, the patient’s reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for provider.
• Sets up examination and treatment rooms between cases.
• Assists patient as needed to prepare for visit with provider, takes appropriate measures to assure patient’s safety and privacy.
• Provides direct patient care as directed by provider based on competency and needs of clinic, such as performs EKGs, wound dressings, and functions as support to the provider during minor surgical procedures and ancillary examinations.
• Prepares and administers medications according to policy and procedure after validation of knowledge and demonstration of competency (may not administer intravenous medications).
• Completes patient tests and treatments per provider’s order according to policy and procedure after validation of knowledge and demonstration of competency.
• Collects and prepares laboratory specimens and completes associated paperwork accurately and efficiently to expedite laboratory studies.
• Performs phlebotomy and may assist in specific laboratory functions relative to the testing, reporting, and quality assurance of laboratory specimens as educated and overseen by the laboratory.
• Performs receptionist and clerical duties to support patient care and functioning of the clinic, including matching and filing ancillary department reports, consultation, and other medical reports in patients’ medical records.
• Documents in the appropriate sections to create a complete and accurate medical record.
• Uses the electronic medical record and scheduling system as designated.
• Facilitates timely appointments for patients.
• Completes referrals and pre‑authorizations as needed.
• Collects co‑payments.
• Assists with orientation of new personnel under the direction of the provider and/or site lead.
• Executes and documents ongoing patient communication, as directed by provider, prioritizes communications to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patient needs.
• Reinforces patient education as directed by the provider to support patient’s understanding of instructions.
• May inventory medical/surgical supplies and pharmaceuticals non‑controlled substances only to ensure adequate supply levels, verify expiration dates, document utilization, optimize organizational efficiency and space utilization.
• May have access to non‑controlled medication storage/supply areas and can transport non‑controlled medications as necessary to meet the needs of the clinic/unit.
• Prepares and cleans instruments; follows protocols for sterilization and disinfection, including high level disinfection of instruments and equipment.
• Clears and sets up examination rooms between patients using established infection prevention protocols; follows hand hygiene and appropriate infection prevention precautions.
• Routinely inspects/observes condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identifies need for preventive and/or corrective maintenance.
• Participates actively in patient safety and quality improvement program.
• Work is typically performed in a clinical environment; travel may be required.
• Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

Qualifications

• High School Diploma or Equivalent (GED) – required; Graduate from Specialty Training Program – preferred.
• Minimum of 1 year related work experience – preferred.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required; must be certified by one of the listed governing associations (NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA).
• Basic Life Support Certification within 6 months – required.
• Skills: Communication, Customer Service, Multitasking, Teamwork.

Employment Practices

We are an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.