Certified Medical Assistant - Primary Care

Geisinger; Wilkes-Barre (Luzerne County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Full benefits starting day one

401(k) with employer contributions

Tuition reimbursement up to $5,000 per

Sign-on bonus $3,000

Job summary

Geisinger South Wilkes-Barre Community Practice is seeking an outpatient Certified Medical Assistant. You will provide direct patient care and clinical support for physicians in an ambulatory setting, working to the top of your certification while ensuring high-quality care.

The role involves patient preparation, vital signs, phlebotomy, minor procedures, medication administration per policy, and coordination of scheduling and referrals in a fast-paced clinic.

Qualifications

• High school diploma or GED required; MA program preferred.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required.
• Certification by NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA required.
• Basic Life Support certification within 6 months of hire.
• Minimum of 1 year of related work experience preferred.

Responsibilities

• Provide direct patient care and clinical support in outpatient setting.
• Prepare patients, collect information, perform technical duties, document in EMR.
• Perform vital signs, wound care, EKGs, minor procedures, phlebotomy.
• Administer medications per policy (not IV).
• Assist with room setup, sterilization, inventory, and infection prevention.
• Schedule, file reports, handle billing inquiries, and coordinate referrals.

Skills

Communication and customer service

Multitasking

Teamwork and collaboration

Education

High School Diploma or GED

MA certificate (1-year) or MA diploma (2-year)

CMA or RMA certification

Certification by NHA/AMT/AAMA/NAHP/NCCT/AAH/AMCA

Job description

Location: Geisinger South Wilkes-Barre Community Practice
Shift: Days (United States of America)
Scheduled Weekly Hours: 40
Worker Type: Regular
Exemption Status: No

Job Summary: Geisinger offers outpatient Certified Medical Assistants a $3,000 sign‑on bonus for eligible candidates. This role provides direct patient care and clinical support for physicians and other providers in an outpatient setting. The Medical Assistant works to the top of their certification while providing high‑quality care in an ambulatory environment.

Responsibilities

• Provides direct patient care and clinical support under the direction of the provider.
• Prepares patients, collects and reviews pertinent information, performs technical duties and documents using the electronic medical record.
• Supports a safe patient environment and performs bedside procedures such as vital sign measurement and medication review.
• Assists with examination and treatment rooms, sets up equipment, and maintains cleanliness between patients following infection prevention protocols.
• Assists patients with preparation for provider visits and ensures privacy and safety.
• Performs specific procedures such as EKGs, wound dressings, minor surgical assistance, and ancillary examinations.
• Prepares and administers medications according to policy and procedure; may not administer intravenous medications.
• Collects and processes laboratory specimens, performs phlebotomy, and completes associated paperwork.
• Performs receptionist and clerical duties, including scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.
• Facilitates timely appointments, completes referrals and pre‑authorizations, and collects co‑payments.
• Under provider or site lead direction, assists with orientation of new personnel.
• Documents in the electronic medical record and ensures records are complete and accurate.
• Communicates effectively with patients and providers, responding to inquiries to optimize provider time.
• Manages inventory of medical/surgical supplies and non‑controlled medications, ensuring adequate stock and proper storage.
• Prepares and disinfects instruments, follows sterilization protocols, and maintains diagnostic equipment.
• Participates in patient safety and quality improvement programs.
• Travels as required to support clinic operations.

Qualifications

• Graduate of an accredited 1‑year certificate or 2‑year diploma Medical Assistant program (preferred).
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required.
• Certification by one of the following governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
• Valid Basic Life Support certification within 6 months of hire.

Education

High School Diploma or GED (required). Graduation from a specialty training program is preferred.

Experience

Minimum of 1 year of related work experience (preferred).

Required Skills

• Communication and customer service excellence.
• Multitasking and time‑management abilities.
• Teamwork and collaboration with clinical staff.

Benefits

• Full benefits (health, dental, vision) starting day one.
• Three medical plan choices, including an expanded network for out‑of‑area employees and dependents.
• Pre‑tax savings plans: health savings account (HSA) and flexible spending accounts (FSA).
• Company‑paid life insurance, short‑term and long‑term disability coverage.
• 401(k) plan with automatic employer contributions.
• Generous paid time off (PTO) plan with quick accrual.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program with financial incentives.
• Family‑friendly support: adoption, fertility assistance, parental leave pay, military leave pay, and free Care.com membership with discounted backup care.
• Employee Assistance Program (EAP) offering childcare, eldercare, pet care referrals, legal guidance, mental health visits, and work‑life support tools.
• Voluntary benefits: accident, critical illness, hospital indemnity, identity theft protection, universal life, and pet and legal insurance.

Equal Opportunity Employment

Geisinger is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.