Certified Medical Assistant Convenient Care Mountain Top

Geisinger; Fairview Heights (PA); On-site; USD 42,000 - 54,000; Full time

Job summary

Geisinger in Pennsylvania seeks a patient-focused Medical Assistant to support clinicians in a busy outpatient setting. The role involves rooming patients, documenting vitals and screening data, and preparing the examining area for the provider.

You will assist with EKGs, wound dressings, and minor procedures, and help with specimen collection, phlebotomy, and lab processing under supervision. Strong emphasis on safety, privacy, and accurate documentation.

Responsibilities

• Obtains reason for visit, weight, vital signs, screening information, medication review and pertinent information for provider using the EMR rooming tool.
• Sets up examination and treatment rooms between patients.
• Assists patient preparation for visits and ensures safety and privacy.
• Provides direct patient care as directed, including EKGs, wound dressings, and support during minor procedures.
• Prepares and administers medications per policy after competency validation (excluding IV meds).
• Completes tests and treatments per order and policy after competency validation.
• Collects and prepares lab specimens and handles processing paperwork for labs.
• Performs phlebotomy and may assist with lab functions under supervision.
• Performs receptionist and clerical duties to support patient care and medical records management.
• Documents in medical records, uses EMR and scheduling systems, and facilitates referrals and pre-authorizations.
• Collects co-payments and supports orientation of new personnel as directed by provider/site lead.
• Maintains patient education and responds to patient questions to ensure efficient use of provider time.
• May inventory and access non-controlled medications and transport as needed to meet clinic needs.
• Prepares and cleans instruments and follows sterilization and infection prevention protocols.
• Cleans and prepares examination rooms between patients and monitors equipment for proper operation.
• Participates in patient safety and quality improvement programs.

Job description

• Obtains and documents, using the rooming tool in the electronic medical record, the patient’s reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for provider.
• Sets up examination and treatment rooms between cases.
• Assists patient as needed to prepare for visit with provider, takes appropriate measures to assure patient’s safety and privacy.
• Provides direct patient care as directed by provider based on competency and needs of clinic, such as performs EKGs, wound dressings, and functions as support to the provider during minor surgical procedures and ancillary examinations.

• Prepares and administers medications according to policy and procedure after validation of knowledge and demonstration of competency. May not administer intravenous medications.

• Completes patient tests and treatments per provider’s order according to policy and procedure after validation of knowledge and demonstration of competency.

• Collects and prepares laboratory specimens and completes associated paperwork accurately and efficiently to expedite laboratory studies.
• Performs phlebotomy and may assist in specific laboratory functions relative to the testing, reporting, and quality assurance of laboratory specimens as educated and overseen by the laboratory.
• Performs receptionist and clerical duties to support patient care and functioning of the clinic, including matching and filing ancillary department reports, consultation and other medical reports in patients’ medical records.
• Documents in the appropriate sections to create a complete and accurate medical record.
• Uses the electronic medical record and scheduling system as designated.
• Facilitates timely appointments for patients. Completes referrals and pre-authorizations as needed.
• Collects co-payments.
• Under the direction of the provider and/or site lead, assists with orientation of new personnel.
• Executes and documents ongoing patient communication, as directed by provider, prioritizes communications to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patient needs.
• Reinforces patient education as directed by the provider to support patient’s understanding of instructions.
• May inventory medical/surgical supplies and pharmaceuticals non-controlled substances only to ensure adequate supply levels, verify expiration dates, document utilization, optimize organizational efficiency and space utilization.
• May have access to non-controlled medication storage/supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic/unit.
• Prepares and cleans instruments.
• Follows protocols for sterilization and disinfection, including high level disinfection of instruments and equipment.
• Cleans/sets up examination rooms between patients using established infection prevention protocols.
• Follows hand hygiene and appropriate infection prevention precautions. Routinely inspects/observes condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identifies need for preventive and/or corrective maintenance.
• Responsible for actively participating in patient safety and quality improvement program.

Work is typically performed in a clinical environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.