Certified Medical Assistant (CMA) Wound Clinic

340B Health; Durham (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join an established healthcare provider dedicated to compassionate care in a role that combines patient interaction and clinical support. As a Medical Assistant, you will be an integral part of a dynamic team, responsible for managing patient flow, assisting with examinations, and ensuring smooth clinic operations. This role offers a unique opportunity to work in a supportive environment that values professional growth and patient-centered care. If you are passionate about healthcare and eager to make a difference in patients' lives, this position is perfect for you.

Benefits

Relocation Assistance

Magnet organization designation

Recognition as North Carolina's Great 100 Nurses

Qualifications

• Graduation from an accredited Medical Assistant program strongly preferred.
• Good customer service skills and medical terminology knowledge required.

Responsibilities

• Manage clinic schedule and assist with patient examinations.
• Perform routine administrative duties and document patient records.

Skills

Good customer service skills

Medical terminology

Ability to establish effective working relationships

Typing skills

Education

High school diploma or GED

Graduation from accredited Medical Assistant program

Tools

Basic laboratory equipment

Medical software for patient records

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Regional Hospital

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, according to U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization.
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000+ registered nurses.
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility).

Department Profile

The Wound Care Clinic at Duke Regional Hospital is a hospital-based specialty clinic that provides comprehensive wound care to patients with chronic and hard-to-heal wounds. Our specialists provide comprehensive wound management for pressure injuries, open skin wounds caused by injury or surgery, venous ulcers (caused by poor blood circulation in the leg veins), non-healing surgical wounds, neuropathic foot wounds, and concerns related to broken or weeping skin.

Shift Information

Fulltime

Four (10) hour shifts

Monday-Thursday, No weekends or holidays

Occ Summary

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Work Performed

The Medical Assistant is a critical part of the patient care team, managing the flow of the clinic schedule. Typical daily tasks include taking medical histories and recording vital signs, greeting patients, answering telephones, assisting with medical forms, assisting with procedures for patients, preparing patients for examinations, assisting during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory tests in the clinic/office, removing sutures/staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and their involvement in the plan of care, and documenting in the patient record. The MA will become familiar with bedside cleaning of medical instruments prior to high level disinfection. Other tasks could include telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Performs other administrative duties as delegated. The CMA has the opportunity to advance their professional career using the clinical ladder and participate in clinic committees.

Knowledge, Skills and Abilities

Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age-specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information. Ability to establish and maintain effective working relationships with patients and clinic staff. Typing skills. Medical terminology. Levels II and III -- Ability to independently seek out resources and work collaboratively.

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.