Certified Medical Assistant (CMA) - Urgent Care - South Toledo

Bon Secours Mercy Health; Toledo (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare organization in Toledo is seeking a Certified Medical Assistant to provide multi-skilled clinical support in urgent care settings. The role involves assisting with patient assessments, managing documentation, and ensuring high standards of care. Join a team dedicated to improving patient experiences with flexible scheduling and comprehensive benefits.

Benefits

Comprehensive medical, dental, and vision coverage

Flexible spending accounts

Life insurance

Retirement contributions

Paid time off

Educational assistance

Qualifications

• Active Medical Assisting certification required.
• BLS certification preferred before independent patient care.
• 1 year of recent Medical Assisting experience preferred.

Responsibilities

• Assist with patient assessments and care planning.
• Document patient needs and manage electronic health records.
• Perform front desk workflows and follow up on referrals.

Skills

Patient care

Documentation

Communication

Collaboration

Vital signs monitoring

Education

High School/GED

Accredited Medical Assistant program

Job description

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety, and cost-effectiveness. Our hospitals, care sites, and clinicians are recognized for clinical and operational excellence.

Are you passionate about improving the patient's experience through high-quality, convenient, and connected care delivery?

Welcome to urgent care, the way it should be. At Mercy Health Urgent Care, we understand the complexities of life and healthcare, and we strive to create a better, easier experience. Our clinics are designed to provide convenient, same-day care connected to comprehensive services and a passionate ministry dedicated to making healthcare easier.

As a full-time Urgent Care team member, you will contribute 36 hours per week, including weekend rotations and paid holidays, allowing time for friends, family, and self-care!

We seek highly motivated and skilled professionals who share a passion for excellence in care delivery and wish to join a growing service line.

Apply today to learn more about joining a team that is transforming urgent care! Be part of our expanding organization delivering customer-centric care with the support of Mercy Health Urgent Care in Toledo, Ohio.

Why join our Team:

• Easy: Mercy Health Urgent Care offers a setting where you can practice at the top of your license/skill level, with flexible scheduling to promote work-life balance.
• Welcoming: Each center provides the opportunity to work with a dedicated team committed to excellent clinical care and patient experiences.
• Connected: Being part of Bon Secours Mercy Health, you will benefit from a reputable system's support, resources, and benefits, connecting you to a community of urgent care providers and specialists for more advanced care when needed.

Position: Certified Medical Assistant – Mercy Health Urgent Care – South Toledo

The Certified Medical Assistant (CMA) provides multi-skilled clinical support, delivering direct and indirect patient care under the provider’s supervision, in accordance with standards of excellence and quality. Responsibilities include assisting with patient assessments, documenting needs, care planning, and administering medications within scope and guidelines.

Essential Job Functions:

• Adhere to legal responsibilities within the Medical Assistant role.
• Identify and report significant changes in patient condition.
• Troubleshoot issues and escalate as needed.
• Maintain high standards of care and professionalism.
• Keep skills current according to departmental guidelines.
• Assist patients and providers during examinations and virtual visits.
• Accurately document in electronic medical records.
• Manage communications in the electronic health record.
• Perform front desk workflows as needed.
• Follow up on orders, referrals, and collect co-pays.
• Perform additional duties such as supply ordering and tracking referrals.
• Participate in ongoing training and development.

Licensing/Certification:

Active Medical Assisting certification from recognized agencies is required. BLS certification is preferred upon hire and required prior to independent patient care.

Education:

High School/GED is required; completion of an accredited Medical Assistant program is preferred.

Work Experience:

Externship or clinical training preferred; 1 year of recent Medical Assisting experience is also preferred.

Skills:

• Record and review patient medical histories and vital signs.
• Administer medications and collect laboratory specimens.
• Explain treatments and medications to patients.
• Maintain cleanliness and sterilization of instruments and environment.
• Perform routine laboratory tests and assist with office duties.
• Communicate effectively and work collaboratively in a high-volume setting.

Many of our opportunities reward your hard work with comprehensive benefits, including medical, dental, vision, prescription coverage, flexible spending accounts, life insurance, retirement contributions, paid time off, educational assistance, and more. Benefits vary by employment status.

All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, veteran status, or disability. For accommodations or more information, contact [e-mail].