Certified Medical Assistant (CMA) - Surgical Oncology Clinic - Colorectal/Hepatobiliary - 32 Hours

Duke University; Raleigh (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a compassionate healthcare team at a renowned institution, where you will play a vital role as a Certified Medical Assistant. This position offers a unique opportunity to provide direct patient care in a supportive environment, assisting with both administrative and clinical tasks. You will be integral to ensuring that the clinic runs smoothly while promoting patient understanding and comfort. With a commitment to advancing health together, this role is perfect for those passionate about making a difference in patient lives. Enjoy a collaborative atmosphere and the chance to grow within a respected health system.

Benefits

Relocation Assistance

Commitment Bonus of $7,500

Magnet organization designation

Recognition as North Carolina's Great 100 Nurses

Qualifications

• Must have at least 1 year of clinical experience as a Medical Assistant.
• Graduation from an accredited Medical Assistant program is strongly preferred.

Responsibilities

• Provide direct patient care and support duties in a medical practice.
• Assist medical staff in examinations and treatments of patients.

Skills

Good customer service skills

Ability to follow instructions

Knowledge of sterile techniques

Medical terminology

Typing skills

Education

Graduation from accredited Medical Assistant program

High school or GED graduation

Tools

BLS certification

Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina, which has been part of Duke Health since 1998 and has served Wake County for more than 35 years. Duke Raleigh Campus features 204 inpatient beds and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization.
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000+ registered nurses.
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility).

Certified Medical Assistant (CMA) – Duke Raleigh Campus

Surgical Oncology - Colorectal/Hepatobiliary

Duke University Health System - Duke Raleigh Campus seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.

Must have at least 1 year of experience as a CMA for this specific role.

Qualified candidate will receive a $7,500 Commitment Bonus!

Department Profile:

• At Duke Raleigh Surgical Oncology Clinic, our board-certified surgeons provide consultations for adults with cancer, as well as people who need a surgical approach to non-cancerous growths and tumors. We don’t perform surgeries at this clinic. Our oncology experts will work with patients' specific needs to develop the best treatment plan and connect them with a specialist that will lead your care team.

Work Hours & Shifts:

• 5-8 hour shifts per week. 8:00am-4:30pm.

Job Summary:

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, assisting medical and/or nursing staff in the examination and treatment of patients and ensuring the clinic/office runs smoothly.

Administrative Duties:

• Answer telephones.
• Greet patients.
• Update and file patient medical records.
• Fill out insurance forms.
• Handle correspondence.
• Schedule appointments.
• Arrange for hospital admissions.
• Arrange for laboratory services.
• Handle billing and bookkeeping.

Clinical Duties:

• Assist medical and nursing staff in a variety of tasks including:
• Taking medical histories and recording vital signs.
• Explaining treatment procedures to patients.
• Preparing patients for examinations and procedures.
• Assisting the physician during the examination and procedures.
• Collect and prepare laboratory specimens.
• Perform basic laboratory tests on the premises.
• Dispose of contaminated supplies and sterilize medical instruments.
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record.
• Prepare and administer medications as directed by a physician.
• Authorize drug refills as directed and telephone prescriptions to a pharmacy.
• Draw blood.
• Prepare patients for x-rays, tests, and procedures.
• Take electrocardiograms.
• Remove sutures/staples.
• Change sterile and non-sterile dressings.

Required Qualifications at this Level

Education:

• Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience:

• Level I -- No experience required.
• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.

General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.

Degrees, Licensure, and/or Certification:

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Knowledge, Skills, and Abilities:

• Good customer service skills.
• Ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
• Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
• Working knowledge of sterile techniques and special procedures that are applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
• Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information.
• Ability to establish and maintain effective working relationships with patients and clinic staff.
• Typing skills.
• Medical terminology.
• Levels II and III -- Ability to independently seek out resources and work collaboratively.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.