Certified Medical Assistant (CMA) Preoperative Clinic

Duke University; Durham (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Duke University Health System seeks a Medical Assistant, Certified, to join their PreOp/Pre-Anesthesia Testing Clinic in Durham, NC. This role involves providing direct patient care and administrative support in a fast-paced environment. Ideal candidates will possess strong communication skills and relevant certifications, and enjoy a weekday schedule without weekend or holiday shifts.

Benefits

Relocation Assistance (based on eligibility)

Qualifications

• High school diploma or GED required.
• Graduation from an accredited Medical Assistant program preferred.
• Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA required depending on level; BLS required.

Responsibilities

• Perform routine administrative and patient care supportive duties.
• Assist during examinations, collect laboratory specimens, and document in patient records.
• Greet patients, answer phones, and manage appointment scheduling.

Skills

Good customer service

Ability to follow instructions

Basic medical knowledge

Sterile techniques

Effective communication

Teamwork

Knowledge of medical terminology

Education

High school diploma or GED

Graduation from an accredited Medical Assistant program

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds, it is the second largest of Duke Health's four hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000+ registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

The team at the PreOp/Pre-Anesthesia Testing Clinic is responsible for assessing patients’ readiness for surgery that requires anesthesia. Our team of anesthesiologists, nurse practitioners, physician assistants, medical assistants, and nurses evaluate outpatients scheduled for various surgeries or procedures, including elective, non-elective, and semi-urgent procedures.

Job Summary:

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team, providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice, assisting medical and nursing staff in patient examinations and treatments, ensuring smooth clinic operations.

Shift: 7a-3p or 8a-4p, Monday-Friday, No weekends or holidays

Duties and Responsibilities:

Clinical responsibilities: The CMA takes medical histories, records vital signs, explains treatment procedures, and prepares patients for examinations and procedures. They assist during examinations, collect laboratory specimens, perform basic tests, take electrocardiograms, remove sutures/staples, change dressings, promote patient understanding, and document in patient records. They also handle instrument sterilization, telephoning prescriptions, administering medications, and other delegated clinical tasks.

Administrative responsibilities: The CMA greets patients, answers phones, schedules appointments, manages referrals, updates records, handles billing, and orders supplies. They may also serve as a liaison for clinic activities and participate in committees.

Qualifications:

Education: High school diploma or GED required; graduation from an accredited Medical Assistant program preferred.

Experience: Varies by level, from none to 3+ years of clinical experience.

Certifications: Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA required depending on level; BLS required.

Skills: Good customer service, ability to follow instructions, basic medical knowledge, sterile techniques, patient treatment procedures, infection control, effective communication, teamwork, typing skills, knowledge of medical terminology.

This description aims to outline the typical duties and responsibilities associated with this role and may include additional tasks as assigned. Duke is an Equal Opportunity Employer committed to diversity and inclusion.