Certified Medical Assistant (CMA) - OBGYN Ridgeside

Galen Medical Group; Chattanooga (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated Certified Medical Assistants to enhance patient care in the vibrant Chattanooga region. This role involves collaborating with healthcare providers to ensure quality medical services are delivered efficiently and compassionately. You will engage in a variety of tasks, from verifying patient information to assisting in minor procedures, all while maintaining a commitment to high standards of care. Join a team that values integrity, compassion, and continuous improvement, and be part of a mission to elevate community health through exceptional service.

Qualifications

• Must be a Certified Medical Assistant from a nationally accredited institution.
• 1-3 years’ clinical medical assistant experience is preferred.

Responsibilities

• Verifies patient information and prepares patients for examination.
• Assists provider with minor office procedures and manages referrals.
• Maintains compliance with clinical policies and OSHA standards.

Skills

Basic Life Support certification

Excellent customer service skills

Computer literacy

Ability to multi-task

Phlebotomy experience

Education

High School diploma or equivalent

Certified Medical Assistant certification

1-3 years’ clinical medical assistant experience

Tools

Electronic Medical Records (EMR)

Job description

Description

Galen Medical Group offers several medical specialties throughout the Chattanooga region. We provide quality care and patient-friendly services to adults and children of all ages. Our mission is to elevate the health of our community through multiple medical specialties providing excellent care delivered with wisdom, compassion, integrity, and a commitment to technology, education, and scientific inquiry. We are seeking qualified, like-minded Certified Medical Assistants to join our team!

*Office Hours are Monday - Friday from 8:00 AM to 5:00 PM.

Summary/Objective:

Collaborates with the provider to determine the needs of the patient and assists the provider with providing quality medical care to the patients.

Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
• Collects data accurately and ensures that all information is entered into the patient’s medical record in EHR.
• Prepares and stocks examination and treatment rooms.
• Clean and sterilizes instruments.
• Assists provider with minor office procedures.
• Schedules Outpatient testing, Procedures or Surgeries.
• Manages Referral process
• Hospital Admissions
• Testing and Procedures
• Pre-certification
• Triage patient phone calls per site’s protocol.
• Process Prescription Refill requests per Physician’s protocol.
• Performs Ancillary testing: EKG, Spirometry, Cryotherapy, etc.
• Laboratory testing may include Rapid Tests, Urinalysis, Bilirubin, Auto CBC, and Phlebotomy.
• Reviews lab and test results. Provide follow up to patient per provider’s instructions.

Other Duties/Responsibilities:

• Provide health education to the patient as needed.
• Performs all duties in compliance with Galen’s clinical policies and OSHA standards.
• Maintains clean and neat work area.
• Active participation in process improvement efforts.
• May be required to assist other team members based on office demands.
• Recognize and demonstrate cost-effective measures in utilization of supplies and equipment.

Knowledge/Skills/Abilities:

• Promote the mission, vision, and values of Galen Medical Group.
• Maintain confidentiality of all patient, medical, financial, and legal information.
• Report to work on time and as scheduled.
• Wear identification during work hours.
• Represent the organization in a positive & professional manner
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Comply with all organization policies and standards regarding ethical business practices.
• Participate in performance improvement and continuous quality improvement activities.
• Attend regular staff meetings and in-services as directed by your manager.
• Consistently demonstrate the value of team concept.
• Ability to manage multiple and simultaneous responsibilities.
• Complete assignments efficiently and in a timely manner.

Understands and abides by OSHA, HIPAA & CLIA standards.

The above job description is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities, or requirements.

Requirements

Education:

• High School graduate or equivalent.
• Must be a Certified Medical Assistant from a nationally accredited institution.
• One year of relative medical assistant experience in the clinical setting is required if completion of a Medical Assistant program qualification is not met.
• 1-3 years’ clinical medical assistant experience is preferred.
• Electronic Medical Record experience preferred.

Experience:

• Previous Clinical and Phlebotomy experience is preferred.
• Individual must be BLS trained and certified at all times.
• Must be computer literate.

Skills/Certifications:

• Basic Life Support certification is required.
• Ability to work in a fast-paced environment.
• Ability to multi-task and work as a team player.
• Excellent computer skills.
• Ability to follow clinical pathways and protocols.
• Excellent customer service skills, with the ability to handle higher-stress phone calls.

As part of the Galen Medical Group, the applicant must be a team player and provide excellent customer service while assessing our patient's needs efficiently. Perform all duties in compliance with Galen Medical policies, HIPAA, and OSHA standards.

Galen Medical Group is a member of the TN Drug-Free Workplace and it is a requirement that we conduct a pre-employment drug screen, as part of the hiring process.