Certified Medical Assistant (CMA) - Infusion Clinic

340B Health; Durham (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Certified Medical Assistant at a leading hospital in Durham, North Carolina. In this vital role, you'll be an integral part of a compassionate team, delivering exceptional patient care and supporting medical professionals in various clinical and administrative tasks. With a focus on advancing health together, you'll help ensure smooth clinic operations while making a meaningful impact on patients' lives. This position offers a competitive commitment bonus and the opportunity to work in a Magnet-designated health system, renowned for its dedication to quality care and professional growth.

Benefits

Relocation Assistance

Commitment Bonus of $7,500

Magnet Organization Designation

Recognition as North Carolina's Great 100 Nurses

Qualifications

• Graduation from an accredited Medical Assistant program strongly preferred.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.

Responsibilities

• Assist medical staff with patient examinations and procedures.
• Perform routine administrative duties like scheduling and record keeping.
• Promote patient understanding of treatment and care plans.

Skills

Customer Service Skills

Medical Terminology

Ability to Follow Instructions

Heavy Lifting

Infection Control Procedures

Education

High School Diploma or GED

Medical Assistant Program Graduation

Tools

BLS Certification

Medical Assistant Certification

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant (CMA) - Duke University Hospital - Infusion Clinic 2A

Duke University Hospital seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.

Qualified candidates will receive a $7,500 commitment bonus!

Department Profile: At the Duke Specialty Infusion Center Clinic 2A, we provide infusions and injections for many conditions, ranging from anemia to chronic infections. We also offer add-on (time-sensitive) infusions, which often eliminate the need for an emergency room visit.

Work Hours & Shifts: 40 hours per week, 5-8 hour shifts

Address: 30 Duke Medicine Cir, Clinic 2A, Durham, NC

Job Summary: The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, assists medical and/or nursing staff in the examination and treatment of patients, and ensures the clinic/office runs smoothly.

Administrative Duties:

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping

Clinical Duties:

• Assist medical and nursing staff in a variety of tasks including:
• Taking medical histories and recording vital signs
• Explaining treatment procedures to patients
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies and sterilize medical instruments
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed and telephone prescriptions to a pharmacy
• Draw blood
• Prepare patients for x-rays, tests, and procedures
• Take electrocardiograms
• Remove sutures/staples
• Change sterile and non-sterile dressings

Required Qualifications at this Level

Education:

• Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience:

• Level I -- No experience required.
• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.

General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.

Degrees, Licensure, and/or Certification:

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Knowledge, Skills, and Abilities:

• Good customer service skills.
• Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
• Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
• Working knowledge of sterile techniques and special procedures that are applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information.
• Ability to establish and maintain effective working relationships with patients and clinic staff.
• Typing skills.
• Medical terminology.
• Levels II and III -- Ability to independently seek out resources and work collaboratively.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.