Certified Medical Assistant (CMA) - Endoscopy Clinic

340B Health; Durham (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Duke University Hospital is seeking a Certified Medical Assistant (CMA) for the Endoscopy Clinic. This role involves supporting patient care by performing administrative tasks and assisting medical staff. Qualifying candidates will receive a $7,500 commitment bonus, and are expected to deliver exemplary care in a high-volume setting.

Benefits

$7,500 Commitment Bonus

Relocation Assistance (based on eligibility)

Qualifications

• Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA required.
• BLS certification required.
• 1 year of clinical experience for Level II, 3 years for Level III.

Responsibilities

• Perform routine administrative and patient care supportive duties.
• Assist with taking medical histories and recording vital signs.
• Assist during exams and procedures.

Skills

Good customer service

Effective communication

Medical terminology

Education

Graduation from an accredited Medical Assistant program

High school or GED

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000+ registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant (CMA) - Duke Hospital

Endoscopy Clinic 2H

Duke University Health System - Duke Hospital seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.

Qualifying candidates will receive a $7,500 Commitment Bonus!

Department Profile:

• The Endoscopy Unit at Duke South Clinic is a procedural hospital-based clinic with 7 procedure rooms and 20 prep and recovery bays, caring for an average of 50 patients/day. This area has an advanced GI program. Our team is committed to delivering exemplary care for each patient to ensure an excellent patient experience, every time.

Work Hours & Shifts:

• 4-10 hour shifts per week, on call required. On call consists of weekends and holiday rotations; weeknights are optional.

Preferred experience:

Experience in Med/Surg, Operating Room, PACU, ICU, Endoscopy, and/or Emergency Department is preferred but not required, for a high volume, high acuity endoscopy and pulmonary procedure unit. Procedures include general GI, pulmonary, and interventional procedures. Moderate sedation and strong IV skills are beneficial.

Job Summary:

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a medical practice, assisting medical and nursing staff in examinations and treatments, and ensuring smooth clinic operations.

Administrative Duties:

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange hospital admissions and laboratory services
• Handle billing and bookkeeping

Clinical Duties:

• Assist staff with taking medical histories, recording vital signs, explaining treatments, preparing patients, assisting during exams and procedures, collecting specimens, performing basic tests, disposing of supplies, sterilizing instruments, promoting patient understanding, preparing/administering medications, drawing blood, and preparing patients for tests and procedures.

Required Qualifications at this Level:

Education: Level I — Graduation from an accredited Medical Assistant program strongly preferred; high school or GED required. Levels II & III — Graduation from an accredited program strongly preferred; high school or GED required.

Experience: Level I — No experience required. Level II — At least 1 year of clinical experience. Level III — At least 3 years of clinical experience. One year of experience may be credited for an Associate degree in Medical Assisting.

Degrees, Licensure, and Certification: Levels I-III require certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA, and BLS certification.

Knowledge, Skills, and Abilities: Good customer service, ability to follow instructions, heavy lifting capability, sterile techniques, treatments, sanitation, infection control, age-specific competencies, clinic prep, documentation, effective communication, typing skills, medical terminology, and independent resource seeking skills for Levels II & III.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to age, race, disability, gender, gender identity/expression, genetic information, national origin, religion, sex, sexual orientation, or veteran status.