Certified Medical Assistant (CMA) - Endocrine Clinic

Duke University; Durham (NC); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Relocation Assistance

Job summary

Duke University Hospital in Durham, NC seeks a Certified Medical Assistant (CMA) for the Endocrine Clinic. The CMA supports patient care and administrative tasks, ensuring smooth clinic operations.

The role involves assisting clinicians, taking histories and vitals, preparing patients for procedures, and handling medications under physician direction. On-site schedule with 40 hours/week.

Qualifications

• Graduation from an accredited medical assistant program is preferred.
• Level II/III require CAAHEP/ABHES accreditation or equivalent.
• High school diploma or GED required.

Responsibilities

• Answer telephones and manage appointment scheduling.
• Update and file patient records and insurance forms.
• Assist physicians during examinations and procedures.
• Take medical histories and record vital signs.
• Prepare patients for x-rays, tests, and procedures.
• Administer medications as directed by a physician.

Skills

Certified Medical Assistant

Patient Care

Vital Signs

Education

CAAHEP/ABHES accredited MA program

High school diploma or GED

Job description

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Certified Medical Assistant (CMA) - Endocrine Clinic

Work Arrangement: On-Site

Requisition Number: 273940

Regular or Temporary: Regular

Location: Durham, NC, US, 27710

Date: Aug 24, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant (CMA) – Duke University Hospital

1A Endocrine Clinic – Duke University Hospital seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.

*This posiiton offers commitment bonus of $7500, eligibility rules apply

Department Profile

Our endocrinologists offer endocrinology services for adults, including treatment for diabetes, thyroid disease, and other hormone-related disorders. We diagnose and treat a variety of endocrine-related conditions that impact daily life and long-term health.

Work Hours & Shifts

40 hours per week, 5-8 hour shifts

Address

30 Duke Medicine Cir, Clinic 1A, Durham

Job Summary

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Administrative Duties

• Answer telephones
• Update and file patient medical records
• Fill out insurance forms
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping

Clinical Duties

• Assist medical and nursing staff in a variety of tasks including:
• Taking medical histories and recording vital signs
• Explaining treatment procedures to patients
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies Sterilize medical instruments.
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed Telephone prescriptions to a pharmacy
• Prepare patients for x-rays, tests and procedures
• Take electrocardiograms Remove sutures/ staples
• Change sterile and non-sterile dressings

Required Qualifications at this Level

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.

Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

• Level I -- No experience required.
• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.

General Ladder Statement

In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.

Degrees, Licensure, and/or Certification

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Knowledge, Skills, and Abilities

• Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
• Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
• Working knowledge of sterile techniques and special procedures that are applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information
• Ability that work relationships with patients and clinic staff
• Medical terminology
• Levels II and III -- Ability to independently seek out resources and work collaboratively

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market

Durham

Nearest Secondary Market

Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.