Certified Medical Assistant (CMA) - Duke Primary Care South Durham

Duke PF; Durham (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

$7,500 Commitment Bonus for Eligible Candidates

Job summary

Duke PF in Durham is hiring a Certified Medical Assistant responsible for both clinical and administrative tasks. The ideal candidate will have strong customer service skills and a medical assistant certification. Duties include collecting medical histories, assisting medical staff, and managing patient scheduling.

This on-site position offers a $7,500 commitment bonus for eligible candidates. Applicants should have graduated from an accredited Medical Assistant program and meet certification requirements.

Qualifications

• Certified Medical Assistant certification is required prior to beginning position.
• Ability to independently seek resources and work collaboratively.
• Strong understanding of sanitation and personal hygiene.

Responsibilities

• Collect medical histories and monitor vital signs.
• Assist medical staff and prepare lab samples.
• Greet patients and manage scheduling tasks.

Skills

Customer service skills

Knowledge of sterile techniques

Medical terminology knowledge

Ability to lift heavy items

Education

Graduation from an accredited Medical Assistant program

High school or GED graduation

Job description

Work Arrangement: On-Site

Requisition Number: 270197

Regular or Temporary: Regular

Location

Durham, NC, US, 27713

Certified Medical Assistant – Duke Primary Care South Durham

$7,500 Commitment Bonus for Eligible Candidates

Certified Medical Assistant certification is required prior to beginning position.

Hours: 8am - 5pm Monday - Friday

What you will do

Clinical responsibilities:

• The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures.
• Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records.
• Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills.
• Performs other clinical tasks as assigned by the doctor.

Administrative responsibilities:

• The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies.
• Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.

Knowledge, Skills, and Abilities

• Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training.
• Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs.
• Knowledge of sterile techniques and procedures relevant to the work performed.
• Familiar with the procedures for administering both routine and special patient treatments.
• Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments.
• Knowledge of infection control procedures and safety measures, with age-specific competency.
• Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry.
• Able to document and communicate information clearly while building effective relationships with patients and staff.
• Typing skills and knowledge of medical terminology (Levels II and III).
• Ability to independently seek resources and work collaboratively with others.

What you will need

Education

• Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.
• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.

Experience

• Level I -- No experience required.
• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Job Title

MEDICAL ASSISTANT, CERTIFIED

Job Code

4261

FLSA

N

Job Level

C2

Revised Date

01/30/2023

Supervisory Responsibility

No

Affirmative Action / Equal Opportunity Employer

Duke University is an affirmative action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market

Durham

Nearest Secondary Market

Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.