Certified Medical Assistant (CMA) Duke Primary Care Meadowmont

Duke University; Chapel Hill (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a compassionate team at a leading healthcare provider in Chapel Hill, where you will play a vital role in patient care as a Certified Medical Assistant. This position offers a unique opportunity to support a diverse community through various clinical and administrative tasks, ensuring high-quality healthcare delivery. With a commitment to teamwork and patient-centered care, you will be part of an innovative environment that values collaboration and personal growth. Enjoy a competitive salary, a generous commitment bonus, and the chance to make a real difference in the lives of patients and their families.

Benefits

7,500 Commitment Bonus for Eligible Candidates

Health Insurance

Paid Time Off

Retirement Plan

Continuing Education Opportunities

Qualifications

• Graduation from an accredited Medical Assistant program is strongly preferred.
• Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.

Responsibilities

• Collect medical histories, monitor vital signs, and prepare patients for exams.
• Assist medical staff and document patient care activities.

Skills

Customer Service Skills

Medical Terminology

Infection Control Procedures

Ability to Lift Heavy Items

Documentation Skills

Education

High School Diploma or GED

Certified Medical Assistant Certification

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Certified Medical Assistant – Duke Primary Care Meadowmont

**7,500 Commitment Bonus for Eligible Candidates**

Certified Medical Assistant certification is required prior to beginning position.

Duke Primary Care Meadowmont, located in Chapel Hill, provides comprehensive, high-quality healthcare for individuals and families of all ages. With nine compassionate providers, the clinic emphasizes teamwork to deliver personalized care, from general family medicine and preventive services to specialized care for chronic conditions and women's health. It also offers pediatric care, including well-child visits, immunizations, and developmental screenings. Combining family medicine with on-site lab services, the clinic is dedicated to supporting the health and wellness of its community.

Location: 801 W Barbee Chapel Road: Suite 200, Chapel Hill, NC 27517

Hours: 8am – 5pm Monday – Friday

What you will do:

Clinical responsibilities:

• The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures.
• Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records.
• Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills.
• Performs other clinical tasks as assigned by the doctor.

Administrative responsibilities:

• The CMA greets patients, answers calls, schedules appointments (including arrival in Maestro Care), checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies.
• Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees.

What you will need:

Education:

• Level I -- Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.
• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.

Experience:

• Level I -- No experience required.
• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications:

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Knowledge, Skills, and Abilities:

• Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training.
• Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs.
• Knowledge of sterile techniques and procedures relevant to the work performed.
• Familiar with the procedures for administering both routine and special patient treatments.
• Understanding of sanitation, personal hygiene, and basic health and safety practices for clinic environments.
• Knowledge of infection control procedures and safety measures, with age-specific competency.
• Responsible for daily clinic tasks such as registration, scheduling, charge posting, and order entry.
• Able to document and communicate information clearly while building effective relationships with patients and staff.
• Typing skills and knowledge of medical terminology (Levels II and III).
• Ability to independently seek resources and work collaboratively with others.

Job Title:MEDICAL ASSISTANT, CERTIFIED

Job Code:4261

FLSA:N

Job Level:C2

Revised Date:01/30/2023

Supervisory Responsibility:No

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.