Certified Medical Assistant - Cancer Services - Casual - Days

Nebraska Methodist Health System; Council Bluffs (IA); Vor Ort; USD 30.000 - 45.000; Teilzeit

Benefits dieser Stelle

Full-time benefits applicable

Supportive work environment

Zusammenfassung

Nebraska Methodist Health System is seeking a Certified Medical Assistant for a casual/PRN role at Methodist Jennie Edmundson Hospital in Council Bluffs, IA. Employees work on an 'as needed' basis, typically covering shifts from 7 AM to 3 PM.

Your responsibilities will include patient interactions, assisting with procedures, maintaining patient records, and ensuring smooth clinic operations. Full-time benefits eligibility applies, creating a rewarding work environment focused on exceptional care.

Qualifikationen

• Certified Medical Assistant through AAMA is required.
• Participation in mandatory in-services and continuing education programs is expected.
• Experience in a physician’s office is preferred.

Aufgaben

• Promote positive relations when interacting with patients and coworkers.
• Greet patients and assist with their needs.
• Maintain confidentiality regarding patients and their information.
• Assist physicians and perform patient care skills.

Kenntnisse

Promote positive relations

Knowledge of medical procedures

Proficient in typing

Strong verbal communication

Problem-solving skills

Ausbildung

High School Diploma or GED

Associate’s Degree from CAAHEP accredited program

Tools

EMR documentation

Jobbeschreibung

Why Work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued. Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Methodist Jennie Edmundson Hospital, 933 E Pierce St. – Council Bluffs, IA. Work schedule: Typical shift coverage 7a‑3p, Monday‑Friday. This is a casual/PRN position; employees work on an ‘as needed’ basis to meet business needs. Benefits eligibility: full‑time benefits applicable. The role performs duties and procedures of a certified medical assistant.

Responsibilities

• Promote positive relations when interacting with patients, visitors, families, physicians, customers, and coworkers.
• Greet patients and others with a smile and appropriate eye contact; introduce self by name.
• Volunteer to assist coworkers and other employees.
• Address patients and others by surname.
• Respond quickly to patients’ and others’ needs.
• Know and demonstrate the six‑step customer complaint management process.
• Identify problems or customer concerns and report them promptly to the clinic manager.
• Follow standards of timeliness and office policies.
• Maintain a recall and filing system to retrieve and store computerized information, records, and code names.
• Maintain an up‑to‑date filing system for all correspondence, projects, and educational information.
• Maintain copies of all patient information and scan them into the electronic medical record.
• Verify insurance coverage in PayNav prior to patients’ appointments; collect co‑pay amounts and post them in HealthPay 24.
• Scan insurance cards, verify patient identification with face photo, and ensure all consent forms are signed.
• Enroll patients in the BestCare.org Patient Portal.
• Collect initial data and prepare patients to see the physician.
• Make appropriate appointments for patients in the department and other departments.
• Communicate with physicians and other staff regarding changes.
• Receive incoming phone calls to the clinic, exhibiting excellent telephone etiquette and referring calls appropriately.
• Maintain confidentiality regarding patients and their injuries/illnesses, and obtain appropriate releases.
• Chart appropriately, concisely, and as needed in the patient record, including communication with employers.
• Assist physicians with patient visits, following infection control and minor surgery protocols.
• Transport patients and assist with their needs in the department.
• Perform patient care skills such as weight, blood pressure, pulse, oxygen, and temperature measurements.
• Maintain a list of all pending appointments for Radiation Oncology patients.
• Ensure all appropriate materials are sent to the pre‑authorization team.
• Make appropriate referrals to the American Cancer Society (ACS) and Wings of Hope Cancer Support Center.
• Register every new patient for an EMMI educational program and follow up to ensure completion.

Schedule

Typical shift coverage 7a‑3p, Monday‑Friday. This is a casual/PRN position; work days and hours will often vary week to week.

Job Requirements

Education

• High School Diploma or General Educational Development (G.E.D.) preferred.
• Associate’s of Applied Science Degree from a Commission of Accredited Commission Allied Health Education Program (CAAHEP) – accredited college program preferred.
• Participation in mandatory in‑services and continuing education programs as mandated by policies and procedures, and as directed by the supervisor.

Experience

• Previous employment in a physician’s office or other related field.

License / Certifications

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) required.
• Current Basic Life Support (BLS) certification preferred.

Skills / Knowledge / Abilities

• Promote positive relations interacting with patients or other customers.
• Knowledge of medical procedures, aseptic technique, and EMR documentation.
• Knowledge of medicine including recognizing and diagnosing diseases, deformities, and other illnesses.
• Proficiently type information into the computer to capture details quickly.
• Provide caring patient‑care services when talking with patients and their family members.
• Critically listen to questions from patients and information from providers to convey information effectively.
• Anticipate, recognize, and resolve problems before they occur to avoid larger issues.
• Problem‑solve during daily activities and remain flexible.
• Learn and navigate computer programs that contain patient information.
• Strong verbal communication skills for positive interaction with providers, staff, and patients.
• Follow written and verbal instructions and directions.
• Effectively communicate both verbally and in writing.
• Anticipate and meet the needs of patients/clients.
• Prioritize, organize, and perform assigned tasks.

Physical Requirements

Weight Demands

• Medium work – exerting up to 50 pounds of force.

Physical Activity

• Occasionally performed (1%‑33%): Climbing, crawling, kneeling, sitting.
• Frequently performed (34%‑66%): Balancing, carrying, crouching, distinguishing colors, keyboarding/typing, lifting, pulling/pushing, repetitive motions, standing, stooping/bending, twisting, walking.
• Constantly performed (67%‑100%): Fingering/Touching, grasping, hearing, reaching, seeing/visual, speaking/talking.

Job Hazards

• Not related: explosives (pressurized gas), electrical shock/static, non‑ionizing radiation (ultraviolet, visible light, infrared, microwaves).
• Rare (1%‑33%): chemical agents (toxic, corrosive, flammable, latex), mechanical moving parts/vibrations.
• Occasionally (34%‑66%): biological agents (primary airborne and blood‑borne viruses) (jobs with patient contact), physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps), radiation alpha, beta and gamma (particles such as X‑ray, CT scan, gamma knife).

About Nebraska Methodist Health System

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.