Certified Medical Assistant/BA- Resp Health, Ridgewood

Davita Inc.; Ridgewood (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider seeks a Certified Medical Assistant (CMA) and front desk support to join their Ridgewood location. The roles involve direct patient interactions, administrative tasks, and assistance in clinical activities. Ideal candidates will have the required certifications, organizational skills, and experience in a healthcare setting. This opportunity offers a dynamic work environment focused on patient care and satisfaction.

Qualifications

• Current and valid certification as a certified medical assistant.
• Completion of relevant coursework in office management.
• Previous experience in a clinic or outpatient setting preferred.

Responsibilities

• Perform direct clinical activities and document in EMR system.
• Manage front desk activities including greeting and scheduling.
• Ensure insurance compliance and handle patient inquiries.

Skills

Strong organizational skills

Excellent communication skills

Time management

Team collaboration

Confidentiality

Customer service

Education

High school diploma or equivalent

Completion of a Medical Assistant program

Job description

POSITION SUMMARY:

(CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring, and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG, and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care, and treatment.

(BA) Performs a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance, and collecting appropriate payment at the time of service. Responsible for maintaining the daily patient schedule and answering all incoming calls related to scheduling appointments, medication refills, or inquiries from clinical or billing departments. Coordinates with clinical staff on any special needs or requirements to ensure proper patient flow. Supports the Practice and professional staff as directed or requested by the Practice Manager.

EDUCATION:

High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey. Certification required. Completion of formal coursework in office management, database management, or business. Computer literacy required.

EXPERIENCE:

Previous MA experience in a clinic, physician's office, or outpatient setting preferred. Six (6) months of previous customer service, data entry, administrative, office management, or clerical experience required.

SPECIAL SKILLS:

• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as AMT, AAMA, or NCCT.
• BCLS certification preferred upon hire; required subsequently.
• Understanding of medical practice operations preferred.
• Strong organizational and time management skills to prioritize and respond quickly to urgent situations.
• Excellent oral, written, and presentation communication skills.
• Ability to foster a high-functioning team and establish cooperative working relationships.
• Courteous, caring, respectful, and compassionate behavior at all times.
• Ability to listen and respond non-judgmentally with clear expectations.
• Ability to maintain confidentiality of private healthcare, financial, and organizational information.
• Ability to support efforts to improve patient/customer satisfaction.
• Flexibility to rotate to other VMG locations as needed.

Job Location: Ridgewood 1200 E Ridgewood Ave

Shift: Day (United States of America)

EEO Statement:

Valley Health System does not discriminate on the basis of any protected class in accordance with applicable laws. This applies to all employment conditions and privileges.