Certified Medical Assistant/BA - Med Specialties, Float, Full Time

Valley Health System; Paramus (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider seeks a compassionate and skilled Certified Medical Assistant to join their dynamic team. In this role, you will perform essential clinical and administrative tasks, ensuring a smooth patient experience from intake to treatment. Your responsibilities will include patient interactions, documentation in EMR systems, and supporting the practice staff. This position offers a chance to make a meaningful impact on patient care while working in a collaborative environment that values respect and teamwork. If you are dedicated to providing high-quality service and fostering patient satisfaction, this opportunity is perfect for you.

Qualifications

• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Six months of experience in customer service or clerical roles.

Responsibilities

• Perform direct clinical activities like patient intake and blood draws.
• Manage front desk activities including scheduling and payment collection.

Skills

Certified Medical Assistant

BCLS Certification

Organizational Skills

Communication Skills

Customer Service

Education

High School Diploma

Medical Assistant Program

Office Management Coursework

Job description

POSITION SUMMARY:

(CMA) Under the direction of the physician, Charge RN, or Manager performs direct clinical activities in a courteous, caring, and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG, and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care, and treatment.

(BA) Performs a variety of essential front desk activities, including greeting, registering, ensuring insurance compliance, and collecting appropriate payment at the time of service. Responsible for maintaining the daily patient schedule and answering all incoming calls that result in scheduling an appointment, medication refills, or passing along inquiries from clinical or billing departments. Coordinates with clinical staff on any special needs or requirements and ensures proper patient flow. Supports the Practice and professional staff as directed or requested by the Practice Manager.

EDUCATION:

High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey. Certification required. Completion of formal coursework in office management, database management, or business.

EXPERIENCE:

Previous MA experience in a clinic, physician's office, or outpatient setting preferred. Six (6) months of previous customer service, data entry, administrative, office management, or clerical experience required.

SPECIAL SKILLS:

• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as AMT, AAMA, or NCCT. BCLS certification preferred upon hire and will be required.
• Understanding of medical practice operations preferred.
• Strong organizational and time management skills to prioritize and respond quickly to urgent situations.
• Excellent oral, written, and presentation communication skills to convey information clearly to diverse audiences.
• Ability to create and maintain a high-functioning team, fostering cooperative relationships with staff and management.
• Courteous, caring, respectful, and compassionate behavior at all times.
• Ability to listen and respond non-judgmentally with clear expectations.
• Behavior consistent with Valley Health System's standards and mission.
• Ability to respect confidentiality of private healthcare and organizational information.
• Commitment to job responsibilities and organizational goals.
• Support efforts to improve patient/customer satisfaction.

Position may require rotating to other VMG locations as necessary.

Job Location

Paramus

Shift

Day (United States of America)

EEO Statement

Valley Health System does not discriminate on any protected basis in accordance with applicable laws. This applies to all employment conditions and privileges.