Certified Medical Assistant/BA- Int Med Pulm

Valley Health System; Glen Rock (NJ); On-site; USD 35,000 - 48,000; Full time

Job summary

A leading healthcare provider in New Jersey seeks Certified Medical Assistants (CMA) and Medical Assistants (BA) to support clinical and administrative staff. Responsibilities include patient intake, clinical tasks, and front desk duties in a supportive environment. Ideal candidates possess strong communication skills and are dedicated to providing high-quality patient care.

Benefits

Medical/Prescription, Dental & Vision Discount Program

Flexible Spending Accounts

Tuition Assistance

Employee Assistance Program (EAP)

Qualifications

• Certification as a certified medical assistant or registered medical assistant required.
• BCLS certification preferred upon hire.
• Previous MA experience in a clinic or outpatient setting preferred.

Responsibilities

• Perform direct clinical activities including patient intake and blood draws.
• Manage front desk activities like greeting, registering patients, and processing payments.
• Document accurately in an EMR system.

Skills

Communication

Organizational skills

Teamwork

Customer service

Education

High school diploma or equivalent and completion of a formal Medical Assistant program

Completion of formal coursework in office management

Job description

POSITION SUMMARY:

* (CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring, and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG, and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care, and treatment.

* (BA) Performs a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance, and collecting appropriate payment at the time of service. Responsible for maintaining the daily patient schedule and answering all incoming calls that result in scheduling an appointment, medication refills, or passing along inquiries from a clinical or billing perspective. Coordinates with the clinical staff on any special needs or requirements and ensures proper patient flow. Supports the Practice and professional staff as directed or requested by the Practice Manager.

EDUCATION:

High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey. Certification required. Completion of formal coursework in office management, database management, or business. Computer literacy required.

EXPERIENCE:

Previous MA experience in a clinic, physician's office, or outpatient setting preferred. Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.

SPECIAL SKILLS:

• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as AMT, AAMA, or NCCT required.
• BCLS certification preferred upon hire, will be required.
• Understanding of the operations of a medical practice preferred. Strong orientation towards high quality, cost-effective, and comprehensive medical care.
• Ability to use effective organizational and time management skills to prioritize and respond to urgent/emergent situations.
• Strong communication skills—oral, written, and presentation—to convey information clearly to persons of varied age groups, customers, and groups.
• Ability to create, maintain, and support a high-functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.
• Courteous, caring, respectful, and compassionate behavior at all times.
• Ability to listen and respond non-judgmentally, with clear expectations.
• Behavior consistent with Valley Health System's standards and Mission and Vision Statements.
• Ability to represent the organization positively at all times.
• Respect confidentiality of private healthcare, financial, and other company information.
• Support company-wide efforts to improve patient/customer satisfaction.
• Position may require rotating to other VMG locations as necessary.

Job Location: Fair Lawn 19-20 Fair Lawn Ave

Shift: Day (United States of America)

Benefits:

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g., Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

EEO Statement:

Valley Health System does not discriminate on the basis of ancestry, age, hereditary traits, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, military service, marital status, medical condition, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, religion, sex, sexual orientation, veteran’s status, or any other protected basis, in accordance with applicable laws. This applies to all employment areas including recruitment, hiring, training, promotion, transfer, termination, benefits, and privileges of employment.