Certified Medical Assistant / Allergy Tech

South Florida ENT Associates; Orlando, Northern (FL, KY); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Florida ENT Associates is seeking a Certified Medical Assistant / Allergy Tech to provide professional allergy testing care and coordinate insurance verification, scheduling, and related tasks to support efficient outpatient procedures.

The role emphasizes patient safety, infection control, accurate documentation, and collaboration with physicians and staff. A MA certification is required, with at least one year of related experience, in-office allergy care, and Orlando-based work.

Qualifications

• High School graduate or equivalent.
• One year of related experience.
• MA Certification.

Responsibilities

• Performs allergy testing and documents results.
• Orders, mixes and maintains allergen extracts and immunotherapy vials.
• Administers allergy immunotherapy and monitors patients after.
• Ensures emergency medications and protocols are readily available.

Education

High School graduate or equivalent

MA Certification

Job description

At Florida ENT Associates, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Certified Medical Assistant / Allergy Tech

Job Summary/Objective

Provides professional allergy testing care to patients, coordinates insurance verification, scheduling, and performs related job functions for outpatient procedures to support the efficiency and effectiveness of the medical office operations.

Essential Job Functions

• Performs allergy testing and document results accurately.
• Orders, mixes and maintains current supply of allergen extract and immunotherapy vials in accordance with practice protocols and regulatory standards.
• Complies with USP 797 Regulations.
• Checks exam room equipment for functionality.
• Administers allergy immunotherapy safely and monitors patients after.
• Ensures emergency medications and protocols (e.g., epinephrine) are readily available and followed in case of adverse reactions.
• Communicates physician instructions to patients clearly and documents appropriately.
• Reviews encounter forms and lab requisitions to ensure appropriate procedures and diagnosis coding are completed for each patient.
• Completes lab and ancillary documentation procedures.
• Maintains appropriate medical record documentation for each patient visit.
• Completes insurance verification and schedules patients for testing.
• Assists with retrieval of patient information from electronic data systems or other sources as needed.
• Notifies patients of physician orders when appropriate.
• Receives and responds to telephone calls and, if applicable, forwards to the appropriate person.
• Triages and responds to patient inquiries via phone or in person, escalating clinical questions as appropriate.
• Informs patients of need/requirements, i.e. insurance cards, identification, accident information
• Notifies patients when co-payments and deductibles are required for surgery or office procedures.
• Collaborates with physicians and staff to support allergy treatment plans and practice-wide workflows.
• Adheres to infection control, OSHA, HIPAA, and other regulatory guidelines.
• Ensures exam rooms and equipment are clean, stocked, and functioning.
• Participates in inventory management, ordering supplies, and maintaining allergen storage logs.
• Provides education to patients regarding allergy testing, immunotherapy process, and post-injection expectations.
• Supports additional clinical or administrative departments as needed.

Supervisory Responsibility

This role has no supervisory responsibilities.

Work Environment

This job operates in a professional office setting. This role routine uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.

Travel

No travel is expected for this position, however due to department needs this can vary.

Required Education and Experience

1. High School graduate or equivalent
2. One year of related experience

Additional Eligibility Qualifications

MA Certification

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.