Certified Medical Assistant

Holy-Cross-Medical-Group; West Valley City (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Holy Cross Medical Group in Utah is seeking a Medical Assistant II to support the clinical team and patients. You will perform a range of clinical tasks, document accurately, educate patients, and help with front desk duties as needed, contributing to a patient-centered environment.

The role requires CMA certification (AAMA/AMT/NHA/NCCT), BLS, and a high school diploma. Growth through our MA Clinical Ladder is highly valued and development is encouraged.

Qualifications

• Certified Medical Assistant with one of AAMA/AMT/NHA/NCCT
• BLS certification through the American Heart Association
• High school diploma or GED
• Successful completion of Medical Assistant Core Skills and specialty competencies

Responsibilities

• Perform clinical tasks as directed by providers while maintaining accurate chart documentation
• Assess patients' physical, psychosocial, cultural and spiritual needs and report to provider
• Support front office duties as needed and ensure efficient patient flow
• Contribute to development and implementation of patient care plans
• Precept and mentor new staff or MA students

Skills

Patient education

Care coordination

Interdisciplinary teamwork

Motivational interviewing

Education

High school diploma / GED

Medical Assistant program

EMT program (optional)

Tools

BLS Certification

CMA/CCMA/RMA certification

Job description

Job Summary and Responsibilities

As our Medical Assistant II, you will assume a crucial supportive role, collaborating with the healthcare team and patients/families to identify and meet their comprehensive needs while promoting optimal health, well-being, and safety. Every day you will perform a variety of clinical tasks as directed by providers, meticulously maintain accurate chart documentation, participate in professional development, and potentially assist with front office duties, all while contributing to an efficient and patient-focused work environment. To be successful in this role, you will be a Certified Medical Assistant (AAMA, AMT, NHA, or NCCT) with a commitment to patient care standards, strong clinical skills, and personal accountability for relationship-based care and our organizational mission. Your dedication to growth within our MA Clinical Ladder is highly valued.

• Assess patient's physical, psychosocial, cultural and spiritual needs through observation, interview, review of medical records & clinical data, and evaluate patient's response and report to responsible provider to ensure optimal patient outcome.
• Demonstrate competency in a variety of therapeutic and diagnostic interventions including but not limited to vital signs, mini treatments/procedures, prevention services, previsit planning and postvisit follow up, medication refills per protocol for existing treatment plans and ensures patient flow through the clinic is efficient.
• Contributes to the development and implementation of patient plan of care and in collaboration with the interdisciplinary team; determine presence/absence of barriers to active participation in the individualized care plan and ability to selfmanage their health conditions, with the purpose of planning patient care and care coordination.
• Provide patient/family education through assessment of patient/family, health literacy, barriers to learning readiness, needs, and ability, then provide teaching and evaluate effectiveness of teaching; patient engagement.
• Encourage patient engagement in the healthcare partnership through the use of motivational interviewing, evidencebased selfmanagement support protocols, tools, and teachback methodology.
• Precepts and mentors new staff or medical assistant students as needed.

Job Requirements

Required

• High School Diploma/G.E.D.
• BLS through American Heart Association
• Nationally Certified as a Certified Medical Assistant, Certified Clinical Medical Assistant or Registered Medical Assistant by one of the following: AAMA, AMT, NHA or NCCT
• Successful completion of all Medical Assistant Core Skills, as well as additional competencies which are specialty specific, as defined within the Scope of Practice for Medical Assistants

Preferred

• Completion of Medical Assisting Program/Trade/Technical School
• Completion of EMT Program/Trade/Technical School

Where You'll Work

With many locations across Utah, Holy Cross Medical Group offers providers a true opportunity to live their mission while experiencing the support of a built-in network, generous benefits, professional growth, and an amazing quality of life. Through state-of-the‑art technology, clinical resources and medical expertise, we connect providers and consumers to facilitate a healthier life for people in our community. Our coordinated services represent a full continuum of care from preventive and early diagnoses to leading-edge treatment and life‑saving critical care. We are committed to delivering better health care with a patient‑centered approach that fulfills our mission and commitment to quality, compassion, and service.