Certified Medical Assistant

DrSnip® The Vasectomy Clinic™; Seattle (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking clinic as a Medical & Consultation Assistant, where your empathy and communication skills will shine. This role is vital in ensuring patients receive exceptional care and support throughout their journey. You'll be part of a collaborative team dedicated to patient satisfaction and continuous improvement. With a competitive pay structure, generous benefits, and opportunities for professional growth, this position offers a fulfilling career path in a supportive environment. If you're passionate about making a difference in patients' lives, this is the perfect opportunity for you.

Benefits

80% employer funded health insurance

Generous PTO

401(k) matching contributions

Cash bonuses based on team performance

Qualifications

• 2+ years of customer service experience, preferably in a patient-facing role.
• Familiarity with basic medical terminology and clinical settings.

Responsibilities

• Prepare patients for examinations and procedures with care.
• Assist doctors during procedures and with post-op care.
• Document health information accurately.

Skills

Customer Service

Communication Skills

Empathy

Attention to Detail

Education

Relevant Certifications

Formal Education in Healthcare

Job description

4 days ago Be among the first 25 applicants

Medical & Consultation Assistant

DrSnip is an outpatient vasectomy clinic that prioritizes diversity and inclusion in its team. The clinic is a privately and minority-owned and led by a small group that believescareis at the core of what we do: externally, we have a reputation for excellent patient service and going above and beyond the norms and expectations of healthcare providers; internally, we emphasize coaching, invest in our people’s professional development, and promote from within. We are a growing organization with room for advancement and are continually looking for the best and brightest who want to build a career in an environment of excellence, growth, teamwork, and by being of service to others.

DrSnip Values & Culture: P.R.A.C.T.I.C.E.

PATIENT CARE AND SATISFACTION

Continually strive to meet patient expectations. Try to over-deliver if we can because it’s fun to make people smile and because it can help put their mind at ease (see Compassion and Empathy, below).

RESPECT

Treat everyone with value and high regard. This includes patients, their families, our teammates, and anyone with whom you interact. We are all worthy of mutual respect.

ASPIRATION

Strive to be better in everything you do. Look for ways to improve patient care, workflows, efficiencies, and to lower costs. Be curious in your role. Share your ideas.

COLLABORATION AND TEAMWORK

Be transparent and communicate openly and clearly. Work together to complete tasks, tackle projects, and facilitate care. Cooperate and coordinate daily on clinical and non-clinical matters. Learn from one another.

INTEGRITY

Take pride in your work and complete your tasks fully, even if no one is watching. Be honest about the work you do. Own your mistakes and learn from them. Be professional. Always try to maximize the patient’s experience.

COMPASSION ANDEMPATHY

Put yourself in others’ shoes and try to understand their needs. Recognize our patients may call or enter our clinic feeling fear, anxiety, pain, or worry. Be mindful and aware. Work to understand your colleagues. Support them when they need help and be supported by them, when necessary.

Candidates that share this ethos are strongly encouraged to apply.

Role

We are currently seeking a full-time Medical & Consultation Assistant to join our team in Seattle, Washington. CMAs are an integral part of the DrSnip Care Team and are trained across multiple patient-facing roles. The position requires a combination of good communication skills, attention to detail, empathy, and teamwork.

Responsibilities

CMAs are members of the DrSnip Care Team and work with other professionals to collectively provide a seamless, simple, and superior experience for each patient. The CMA role includes:

• Preparing patients for examinations and procedures with care and empathy
• Accurately documenting health information, including vitals, pre and post procedure
• Assisting DrSnip Doctors during the procedures, and with any post-op care
• Overseeing supplies preparation and surgical instrument packing, unpacking, and sterilization
• Discussing vasectomy with the patient in detail, including the male reproductive system
• Review birth control options with patients and their partners
• Appointment scheduling and phone support on non-clinic days
• Explaining the DrSnip Vasectomy, surgical risks, complications, and aftercare instructions
• Fielding any questions patients might have during their consultation
  
  

Compensation And Benefits

We want our patients to receive the best care and vasectomy experience possible. This lofty expectation means providing our team with a competitive remuneration package that not only covers their regular needs but also encourages them to go above and beyond:

• Hourly pay starts at $28/hour and increases with experience. We strive to ensure our hourly pay rates are above market
• 80% employer funded health insurance for first two years, 100% employer funded thereafter
• Generous PTO, paid holidays., and option to take additional unpaid vacation time
• 401(k) matching contributions
• Cash bonuses paid monthly based team performance
  
  

Qualifications & Requirements

• 2+ years’ customer service experience; Patient-facing experience is an asset
• A genuine desire to care for others, including patients and teammates, alike
• Demonstrated relevant education, either through formal education or certifications
• Familiarity with basic medical terminology and clinical settings
• Strong interpersonal and communication skills
• A growth mindset and a desire continue learning
• An innate desire to go above and beyond for patients and your teammates
• A warm and professional demeanor
  
  

Location, Hours, & Schedule

• This opening is for our Seattle location
• This is a Full-time position. Full-time is defined as over 32 hours per week
• If desirable, we offer four-day work weeks (10-hour shifts)
• Rotating availability on Saturdays is a requirement
  
  

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Internet Publishing

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